Terry Coleman
Terry Coleman at Lou Sobh Kia of Newnan

Terry Coleman

Service Advisor

Lou Sobh Kia of Newnan

2905 Hwy 34 E
Newnan, GA 30265

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Terry Coleman

January 19, 2026

Dealership Rating
Employee Rating

Honest and informative Terry was very informative and honest about the work that needed to be done. More

by Dwainpruitt23
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

January 17, 2026

Dealership Rating
Employee Rating

Service improved. Recall problem fixed properly and quickly. Terry Coleman handled the situation efficiently and would recommend him! More

by jstravel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2026

Dealership Rating
Employee Rating

Terry was outstanding! ! I refuse to work with anyone but him. His customer service is top notch More

by rickywilliams15
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

January 16, 2026

Dealership Rating
Employee Rating

The people there are very polite and really make the experience easy and professional ?? ?? Thanks for everything i really appreciate you guys ?? ?????? More

by Adonnusgordon212
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

January 14, 2026

Dealership Rating
Employee Rating

Nice work, as I always get at Lou Sobh Kia if newnan. Just maintenance, but I’m happy with my Kia. More

by sunnidawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caesar was nice, had a good talk about future purchases.

Jan 14, 2026

Lou Sobh Kia of Newnan responded

Thank you for the kind words! We’re glad to hear you consistently receive great service at Lou Sobh Kia of Newnan. We appreciate you trusting us with your maintenance and are happy to know you’re enjoying your Kia.

January 11, 2026

Dealership Rating
Employee Rating

Good Terry was very kind and informative, kept me updated with all the service they were doing to the car More

by andres_felipe22d
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

Jan 14, 2026

Lou Sobh Kia of Newnan responded

Thank you for sharing your experience! We’re glad to hear Terry was kind, informative, and kept you updated throughout your service. We appreciate you choosing Lou Sobh Kia of Newnan.

January 08, 2026

Dealership Rating
Employee Rating

In and out on appointment just wish they had a part I wanted in stock.. More

by rrtyloch
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

Jan 13, 2026

Lou Sobh Kia of Newnan responded

Thank you for your feedback! We’re glad your appointment went smoothly and appreciate your patience regarding the part availability. We look forward to serving you again soon!

December 28, 2025

Dealership Rating
Employee Rating

Excellent service, excellent communication. Overall a very very very very very very very good experience More

by casey90040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Lou Sobh Kia of Newnan responded

Thank you for the fantastic review! We’re thrilled to hear you had such an excellent experience and appreciated our service and communication. We look forward to seeing you again!

December 26, 2025

Dealership Rating
Employee Rating

They were professional, didn't try to sell me anything I didn’t need, worked with me on what I did need and washed my car! More

by digitalcablesource
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

Dec 29, 2025

Lou Sobh Kia of Newnan responded

Thank you for your review! We’re glad our team could provide professional service, focus on your needs, and even give your car a nice wash. We appreciate your feedback and look forward to seeing you again!

December 23, 2025

Dealership Rating
Employee Rating

I made an appt at your dealership on 12/17@8:30A after experiencing a loud, disturbing, rubbing sound via rt front brakes after having to break abruptly in traffic the day before which was alarming. After More

by TANVIER851
Recommend Dealer
No

Other Employees Tagged: Terry Coleman

Dec 24, 2025

Lou Sobh Kia of Newnan responded

We’re very sorry to hear about your experience and understand how concerning this must have been. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We’d like the opportunity to review your concerns and make things right. Please contact our management team, so we can address this matter personally.

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