Terry Kelly
Terry Kelly at Lorenzo Nissan Ft. Lauderdale

Terry Kelly

Service Advisor

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.6
258 Reviews
4.6

258 Reviews

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258 Reviews of Terry Kelly

May 20, 2025

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Employee Rating

Just too long wait time and the only thing that I didn't like besides that was they moved my mirrors and my seat and my steering wheel it was a project getting everything back where I had it I just wish the More

by captsonny2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Lorenzo Nissan Ft. Lauderdale responded

Hello, We appreciate your feedback. We would like to discuss your service experience with you further. Please contact us at your earliest convenience. Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

May 18, 2025

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Employee Rating

Got me as a walk-in customer to get my oil change done and check up everything was great More

by hyattm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Lorenzo Nissan Ft. Lauderdale responded

We're glad to hear your visit went well. Thanks for choosing Lorenzo Nissan Fort Lauderdale. Happy driving!

May 08, 2025

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Employee Rating

I go for the service. Terry Kelly is an excellent service advisor now that he’s a manager he introduced me to Anthony. I will keep on going for my service at Lorenzo Nissa More

by LVICTORIA10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2025

Lorenzo Nissan Ft. Lauderdale responded

We're pleased to see you appreciate our team's dedication and service. It's great that you've had positive experiences with them. Thank you for choosing Lorenzo Nissan Fort Lauderdale, we appreciate your feedback.

April 23, 2025

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Employee Rating

The service dept is excellent with knowledgeable staff. Craig Servo is great and very helpful. More

by eddydumenigo
Recommend Dealer
Yes

Other Employees Tagged: Terry Kelly

Apr 23, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback; we're happy to know our team was helpful. If there's anything more we can assist with, let us know.

April 22, 2025

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My second visit to get a book of service the group of Latin people that treated me were excellent fast efficient and very nice I will take my car for service and I will recommend my friends to your estab More

by leonado54
Recommend Dealer
Yes
Apr 22, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for recommending us. We're glad our team could assist you efficiently. We look forward to providing the same level of service in future visits at Lorenzo Nissan Fort Lauderdale.

April 18, 2025

Dealership Rating
Employee Rating

Was pretty pleasant and the people was plaid we like the way was handle every things. More

by jaimeacero200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the kind words about your experience with Lorenzo Nissan Fort Lauderdale. We appreciate your feedback and wish you well.

April 18, 2025

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Employee Rating

Service Advisors plus shop technicians are excellent as is Parts Department personnel. Prices are fair and I’m always satisfied! More

by Spokane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddy Del-Cid, John Mikulla, Randy Hamilton, Craig Servo , Junior in Service

Apr 18, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your trust in Lorenzo Nissan Fort Lauderdale. We're pleased to hear you're satisfied with our service and pricing.

April 15, 2025

Dealership Rating
Employee Rating

The wait was a little bit more than expected. However the service agent was great More

by Rlove45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your patience. We're glad the service experience with our team at Lorenzo Nissan Fort Lauderdale was positive.

April 15, 2025

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Employee Rating

Good ans quick service, very kind staff, nice waiting space with great coffee, fair service prices More

by hattiegd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback and for choosing Lorenzo Nissan Fort Lauderdale. We're glad to hear you had a pleasant experience at our service center.

April 10, 2025

Dealership Rating
Employee Rating

Great It was great I enjoy coming. It was my pleasure I had an great experience. More

by CARMENRICHARDSON29
Recommend Dealer
Yes

Other Employees Tagged: Terry Kelly

Apr 10, 2025

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. We're happy to know you had a great experience at Lorenzo Nissan Fort Lauderdale and enjoyed your visit.

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