Terry Killough

Everybody was very helpful and polite. I would highly recommend this dealership. Very easy to work with and communicate what my needs were. I would highly recommend this dealership. Very easy to work with and communicate what my needs were. More

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Heather was upfront and professional. After negotiating and making my final decision, gm Terry joined us with much dismay when I said sold. I even told him he did not seem happy when I ex After negotiating and making my final decision, gm Terry joined us with much dismay when I said sold. I even told him he did not seem happy when I excitedly decided yes. His response to me “well now I have to go tell a very nice customer that the car they wanted was sold” Did I even have to be told that and am I not a very nice customer too? I really made me feel like I disappointed him with my decision. The “the very nice” customers went on to purchase the same suv, different color. So Terry had 2 sales. I feel this was unnecessary and if not for Heathers efforts, I would of left. I had been there 3 times and test drove the suv and I love the car. Terry needs lesson on customer service if the dealership wants to survive. Thank you in advance for listening. More

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Michael was fantastic. This was a distance sale and what a pleasure he was to work with. Truck was everything I wanted. A fair deal was made. The trust factor was outstand This was a distance sale and what a pleasure he was to work with. Truck was everything I wanted. A fair deal was made. The trust factor was outstanding. More

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