Terry Ramey
Terry Ramey at Metro Lexus

Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
289 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

10 yrs, 10 mos

Industry Experience

39 yrs, 1 mo

Specialties & Trainings

Certified

5.0

289 Reviews

Write a Review

289 Reviews of Terry Ramey

May 22, 2025

Dealership Rating
Employee Rating

First time Lexus buy, and Metro Lexus was great to deal with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehic More

by Vpsanti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Jeff Sustersic

May 22, 2025

Metro Lexus responded

Thank you for choosing Metro Lexus for your first Lexus purchase! We're delighted to hear that Terry and the team made everything smooth and enjoyable, from finding your car online to setting up all the electronics. We appreciate your kind words and hope you're enjoying every moment with your new vehicle!

May 21, 2025

Dealership Rating
Employee Rating

This is my fifth vehicle but first time purchasing a used vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to m More

by Michael R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2025

Metro Lexus responded

Michael, we're delighted to hear that your experience with Peter, Tom, Mike, Dan and Terry at Metro Lexus was smooth and focused. Thank you for choosing us for such a special vehicle purchase! Enjoy the ride!

April 11, 2025

Dealership Rating
Employee Rating

Always get my service done at metro Lexus because I trust them. Terry in sales is very knowledgeable about the cars they sale. When I was at the dealership last month we talked about getting a new car. I de More

by kaneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Paul Cooper

Apr 14, 2025

Metro Lexus responded

Kaneed, thank you for your trust in Metro Lexus and Terry's expertise! We're glad to hear about your positive experiences with us. Looking forward to assisting you when you're ready for that new Lexus!

March 27, 2025

Dealership Rating
Employee Rating

Terry is a very nice lady. Thank you for helping us buy a car for our daughter. More

by E42nis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 28, 2025

Metro Lexus responded

Thank you for stopping by to leave Metro Lexus a wonderful review of Terry!

March 27, 2025

Dealership Rating
Employee Rating

Terry was very knowledgeable of the vehicles. She treated us respectfully and took ample time with us. She gave us helpful tips as well. We were treated as a valued customer even before we dec More

by Jllwelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Metro Lexus responded

It's wonderful to hear that Terry provided you with such a respectful and informative experience at Metro Lexus. We appreciate your feedback and are glad you felt valued throughout the process!

March 22, 2025

Dealership Rating
Employee Rating

The Lexus dealership seemed to be very organized and professional with the satisfaction of customers very important. More

by Cleveshirks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Metro Lexus responded

Thank you for recognizing the professionalism and organization at Metro Lexus. We're committed to ensuring our customers' satisfaction, and it's great to hear that reflected in your experience!

March 17, 2025

Dealership Rating
Employee Rating

Terry Ramey was fabulous to work with! ! Tysean Yorke is a very knowledgeable instructor and was so helpful in setting up our vehicle! All of our questions and concerns were addressed. More

by Brtsh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke , Receptionist who greeted us and helped us with coffee!!

Mar 17, 2025

Metro Lexus responded

Thank you for sharing your wonderful experience with us at Metro Lexus! We're delighted to hear that Terry, Tysean, and David made the process smooth and enjoyable. We look forward to welcoming you back in the future and appreciate your recommendations!

March 12, 2025

Dealership Rating
Employee Rating

It was great to work with Terry! She is professional, personable, and competent. We drove 3 hours to the dealership to make a deal, and it was worth it! More

by Joedandylion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2025

Metro Lexus responded

Joe, we're delighted to hear that Terry made your long drive worthwhile here at Metro Lexus! Thank you for sharing your experience and choosing us. Safe travels in your new vehicle!

March 07, 2025

Dealership Rating
Employee Rating

Terry Raney is simply the best. I have leased my last 7 RX's from Metro-the last two from Terry. She is professional, knowledgeable, and she made the experience enjoyable. More

by Rhginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke, Sarah Klein

Mar 10, 2025

Metro Lexus responded

Thank you for your loyalty and kind words about Terry! We're delighted to know she made your leasing experience enjoyable at Metro Lexus. Enjoy the new RX!

March 05, 2025

Dealership Rating
Employee Rating

I am a difficult customer to satisfy. I ask tons of questions and can get a bit demanding at times by asking for unnecessary information. Terry Ramey at Metro Lexus handled me well with a More

by Paulgera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Metro Lexus responded

Paulgera, we're delighted to hear that Terry provided such excellent service during your visit to Metro Lexus. It's great knowing she could assist you with all your questions and make the process enjoyable. We appreciate your recommendation!

1
...

Dealership Inventory (732 Vehicles)

used 2025 Lexus NX 350 car, priced at $45,977
2025 Lexus NX 350
used
Atomic Silver exterior
Automatic
All-wheel Drive
used 2023 Honda Pilot car, priced at $44,752
2023 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2023 Subaru Outback car, priced at $29,988
2023 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2017 Toyota Camry car, priced at $14,953
2017 Toyota Camry
used
Parisian Night Pearl exterior
Automatic
Front-wheel Drive
used 2016 Lexus GX 460 car, priced at $26,950
2016 Lexus GX 460
used
Starfire Pearl exterior
Automatic
Four-wheel Drive
used 2016 Honda CR-V car, priced at $18,933
2016 Honda CR-V
used
White Diamond Pearl exterior
CVT
All-wheel Drive