Terry "TNT" Twitchell
Terry  "TNT" Twitchell at Shields Auto Center
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Terry "TNT" Twitchell

Sales Representative

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.8
83 Reviews

I've been in the car business since 1998. I love doing this. I ride around in cars and meet people all day. How could it get any better?

Dealership Experience

10 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

4.8

83 Reviews

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83 Reviews of Terry "TNT" Twitchell

April 18, 2024

Dealership Rating
Employee Rating

I’m not sure who Craig Fanning is but my salesman was Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you f More

by j.long2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Keyes

Apr 24, 2024

Shields Auto Center responded

Thank you for sharing your review! We are thrilled to learn that you had a great experience. Craig Fanning is our Sales Manager. We look forward to welcoming you back and serving you for many years to come!

April 10, 2024

Dealership Rating
Employee Rating

Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. More

by waspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shields Auto Center responded

This is amazing feedback! We are so happy that you are pleased with you experiences with us. Your review means a lot to us! Thank you for sharing and for allowing us to serve you!

Apr 25, 2024

waspi responded

You are welcome. You deserve a very good rating on the feedback.

April 07, 2024

Dealership Rating
Employee Rating

I dealt with Terry Twitchell. He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people More

by waspi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Craig Fanning

Apr 24, 2024

Shields Auto Center responded

Thank you for giving us your take on how we are doing. We are glad that customers like you are having a great experience!

March 28, 2024

Dealership Rating
Employee Rating

Avoid the service department. Already taken a month for repairs, still don't have the car back. More

by elewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

March 09, 2024

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Employee Rating

One the best dealership experiences ever. I’ve bought over 20 cars in my lifetime and this rates as one of the best. More

by dbai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Teresa Smith , Craig (Sales Manager)

Mar 26, 2024

Shields Auto Center responded

Wow! Thank you! This definitely provides encouraging feedback. We appreciate you giving us the opportunity to earn your business! We look forward to serving you for many years to come!

February 11, 2024

Dealership Rating
Employee Rating

No pressure and sincerity of their staff is the reason I keep coming back. Our salesman, Terry Twitchell, hasn't steered me wrong yet. More

by beego763
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Shields Auto Center responded

Thank you for the great review! Repeat business is the best compliment! We appreciate your business and can't wait to have you back at Shields Auto Center.

February 06, 2024

Dealership Rating
Employee Rating

Terry was very helpful. I walked in knowing I needed something different but had no idea what. Terry's kindness and experience helped me decide on the almost perfect vehicle More

by squirrelslikecheese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Shields Auto Center responded

We really appreciate your feedback. Our staff is dedicated to providing our guests with outstanding customer service and we are glad that Terry did just that! We appreciate your business and congratulations on your new vehicle!

February 02, 2024

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Employee Rating

Honest, good people. this was the third car we've purchased from them over the years, and have never been disappointed. I would recommend them to others. More

by viletac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Keyes

Mar 26, 2024

Shields Auto Center responded

Your review means a lot to us! Thank you for your recommendation and for your loyalty to Shields Auto Center!

January 19, 2024

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Employee Rating

They are friendly,work to find what you want,goes over everything clearly,highly recommend. More

by trtlmac86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 12, 2024

Dealership Rating
Employee Rating

Was great to deal with all the way through the buy would deal with again they More

by flbarbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

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