Terry Torbet
Terry Torbet at Toyota of Richardson

Terry Torbet | Page 4

Fleet Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.6
52 Reviews

Dealership Experience

23 yrs, 2 mos

Industry Experience

23 yrs, 2 mos

4.6

52 Reviews

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52 Reviews of Terry Torbet

November 04, 2019

Dealership Rating
Employee Rating

Terry Torbet from sales makes the whole experience pleasurable by listening and telling me what he can do for me with exceptional professionalism. I am one of the worst car buyers “know what I want More

by sogle
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams

Nov 18, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 26, 2019

Dealership Rating
Employee Rating

Upfront with service needed and competitive in cost estimate I have owned three Toyota vehicles in the last 12 years. Toyota dealership has always been competitive in their cost when buying the vehicle as well a More

by Gerald Ware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 18, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 01, 2019

Dealership Rating
Employee Rating

Buying a vehicle. Since I’m not a big fan of car buying, this was a wonderful experience. Terry Torbet is the least stressful car salesperson there is. Thank you. More

by sterlingcpr@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 28, 2019

Dealership Rating
Employee Rating

This is my 4th car bought from Toyota of Richardson, TX. They continue to make buying a car easy and do not hassle you on pricing or trade in value. They have a great service department and treat their custo More

by Quadbuyer2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Syed Ali , Brad Clark

Sep 09, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 03, 2019

Dealership Rating

Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% More

by jn
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jul 08, 2019

Toyota of Richardson responded

Hello Jn. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com, so we can discuss your concerns.

May 20, 2019

Dealership Rating
Employee Rating

Lee gives superior service -TOR Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mil More

by Very pleased TOYOTA OF RICHARDSON customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Alan Bostley, Jeremi Chapman, Brad Clark, Dwain Dorsey, James Holloman, Scott MacDonald

May 21, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 01, 2019

Dealership Rating
Employee Rating

New Car Lease This is my second lease with Toyota of Richardson. Both Terry Torbet and Sayed Ali were very knowledgeable and professionalI highly recommend them. More

by Big Time Announcer 1957#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Syed Ali

Mar 05, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 31, 2019

Dealership Rating
Employee Rating

Helpful Terry Torbet was patient and very knowledgeable. Terry called and made sure we had all the papers ready. He walked us though the car’s features. More

by Joy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bayron Posas

Feb 04, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

November 13, 2018

Dealership Rating
Employee Rating

Buying from Toyota of Richardson My first time buying a Toyota was amazing! I’m so blessed to have had Terry find the vechike I was looking for, plus Nick was a fantastic in the finan More

by Jennsmith22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Williams

Nov 20, 2018

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

November 13, 2018

Dealership Rating
Employee Rating

Outstanding It was a very easy and pleasant experience .i feel I got a good price and very good explanation on how to use all the new electronics on my new car . More

by Togie2332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Penn, Nick Williams

Nov 20, 2018

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

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