Terry West
Terry West at Eddy's Toyota of Wichita

Terry West

Service Manager

Eddy's Toyota of Wichita

7333 East Kellogg
Wichita, KS 67207

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4.1
33 Reviews

Employee Video

4.1

33 Reviews

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33 Reviews of Terry West

July 11, 2025

Dealership Rating
Employee Rating

Easy to schedule appt. Gave me an expected finish time and kept it. Provided free car wash and vacuum. Perfect! More

by kipton_wilson
Recommend Dealer
Yes
Jul 11, 2025

Eddy's Toyota of Wichita responded

It was our pleasure to assist you! Thank you for choosing Eddy's Toyota and highlighting the great work we do here. We look forward to welcoming you back in the future!

July 01, 2025

Dealership Rating
Employee Rating

I’m really upset because they scratched my car during the service. And they didn’t tell me anything about it. More

by nglinh822000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2025

Eddy's Toyota of Wichita responded

We are truly sorry to hear about the scratch on your car during service. We strive for transparency and quality, so it's concerning that this wasn't communicated to you. Please reach out so we can address this issue directly and find a resolution together. Thank you, Corporate Customer Relations Manager

Jul 02, 2025

nglinh822000 responded

It’s happening yesterday 07/01/2025, around 10 am on my Rav4.They are all known about it, the customer service front desk and the mechanic. Nobody told me about the scratch . I paid for the service , I should enjoy it but really upset.

June 29, 2025

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I am very happy with their service for recall. They are punctual and active. Good job! More

by Md Ibrahim Kholil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Eddy's Toyota of Wichita responded

Happy customers make us happy! Thank you for reviewing Eddy's Toyota. Safe travels!

June 24, 2025

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Employee Rating

Helped me when radiator busted and saved the day. Worked on my car quickly and got it fixed the next day. More

by Sdmorrow1960
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Eddy's Toyota of Wichita responded

We're so glad to hear that our team at Eddy's Toyota was able to assist you promptly and get your car back on the road! Thank you for sharing your experience with us.

June 11, 2025

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Employee Rating

Outstanding service could not be better would recommend to friends I am traveling & newsed service & Jason took care of me More

by sunvalleyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Eddy's Toyota of Wichita responded

We're delighted to hear that Jason provided you with outstanding service during your visit at Eddy's Toyota. Thank you for recommending us, and safe travels on the road!

June 06, 2025

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I was happy with my experience on both my cars that I had serviced there. More

by Jo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Eddy's Toyota of Wichita responded

Thanks for trusting Eddy's Toyota with your vehicle's care, Jo!

May 15, 2025

Dealership Rating
Employee Rating

Given it appeared to be a "light day" in the service department (but, hey! IT'S TOYOTA) my wait time was surprisingly short for the courtesy service that included an oil/filter change and tire rotation More

by wdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Eddy's Toyota of Wichita responded

Thank you for sharing your detailed feedback! We're glad to hear that the service at Eddy's Toyota met your expectations and that you're enjoying the driving experience. We appreciate your understanding regarding the minor discrepancies, and we'll ensure our team addresses these points in future visits. Your support means a lot to us!

April 30, 2025

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Employee Rating

Very knowledgeable they get their stuff done when they say they’re going to. They wash your car every time you go in. More

by Leonard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Eddy's Toyota of Wichita responded

We're delighted to hear that you appreciate the efficiency and service at Eddy's Toyota. Thanks for highlighting our team's commitment to keeping your car clean too!

April 25, 2025

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Employee Rating

They listen and do exactly what I ask for. I appreciate this about them & they are all helpful. More

by debbyplatt41053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Apr 28, 2025

Eddy's Toyota of Wichita responded

This feedback makes our day! Thank you for trusting Eddy's Toyota with your business!

April 13, 2025

Dealership Rating
Employee Rating

Tyler is an excellent team member and takes great care of my needs.The work is always great. Gary Frazier More

by Seashelley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler west

Apr 14, 2025

Eddy's Toyota of Wichita responded

Thank you for the wonderful feedback! We're delighted to hear that Tyler has been taking excellent care of your needs at Eddy's Toyota. We appreciate your support and look forward to serving you again in the future!

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