Terry West
Terry West at Eddy's Toyota of Wichita

Terry West

Service Manager

Eddy's Toyota of Wichita

7333 East Kellogg
Wichita, KS 67207

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4.5
46 Reviews

Employee Video

4.5

46 Reviews

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46 Reviews of Terry West

December 31, 2025

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Employee Rating

Repairs did not improve front end noise! ! I will contact later to see what the repair issue is!! More

by Chasueart
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Recommend Dealer
No

December 31, 2025

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The service from the appointment to the finished job all very professional and timely. The only thing that will make a big difference is if the vehicle could be picked up and delivered to nearby locations More

by ElGuapo
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Hong, Gerardo Ultreras.

Dec 31, 2025

Eddy's Toyota of Wichita responded

We’re happy you had a smooth experience from start to finish at Eddy's Toyota! We appreciate your feedback and look forward to sharing your suggestion with our team. Thank you for choosing us!

December 02, 2025

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Things went well and h didn’t have to wait to long, however my car didn’t get washed or vacuumed…The weather maybe? And the napkins from my glovebox were on the floor. So that was weird. More

by vschuster
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Recommend Dealer
Yes
Dec 09, 2025

Eddy's Toyota of Wichita responded

Thank you for sharing your feedback. While we're pleased everything went smoothly, we apologize for the oversight with your car. We’ll use your feedback to improve our service. Please feel free to reach out to us if you’d like to discuss this experience further. We hope to serve you again in the future! Safe travels!

November 27, 2025

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This dealership is awesome I really love their service area and the way they send a text video on what service they did on my Tacoma. The service people are above and beyond in the work. Awesome dealershi More

by cc_rider3
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Recommend Dealer
Yes
Dec 01, 2025

Eddy's Toyota of Wichita responded

We're thrilled to hear you loved the service at Eddy's Toyota! It's great to know our team went above and beyond. See you next time!

November 12, 2025

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Facility is clean and the staff si friendly and professional. Theycalways answer my question and all details are understood. More

by darrel.grattidge
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Recommend Dealer
Yes
Nov 13, 2025

Eddy's Toyota of Wichita responded

Hi Darrel, we're pleased to hear our team made you feel comfortable and well-informed. Thanks for choosing Eddy's Toyota!

September 25, 2025

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Fantastic service team! Kind and helpful! Explained service inspection results and options. Great to work with! More

by Sheryl
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Recommend Dealer
Yes

Other Employees Tagged: Hong Kou

Sep 26, 2025

Eddy's Toyota of Wichita responded

Sheryl, thank you for sharing your support for our service team! We appreciate you choosing Eddy's Toyota and look forward to welcoming you back in the future.

August 31, 2025

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They were very business like and treated me very well they gave me a ride to where I needed to be More

by Maurice
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Recommend Dealer
Yes
Sep 02, 2025

Eddy's Toyota of Wichita responded

Maurice, thank you for taking the time to review Eddy's Toyota! It really means a lot to hear that you're happy.

August 28, 2025

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I had an appointment to get my 10,000 mile service. I was reminded with a text of my appointment greeted when I got there advised what they were gonna do gave the approximate time it would be done whic More

by Sherry19
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Recommend Dealer
Yes
Aug 28, 2025

Eddy's Toyota of Wichita responded

We're pleased to hear your service was prompt and thorough, Sherry! Thank you for choosing Eddy's Toyota Service Center and we look forward to your next visit!

August 14, 2025

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they have an awesome service department. Service managers were very helpful. I highly recommend them for service. More

by i Maxt
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Recommend Dealer
Yes
Aug 14, 2025

Eddy's Toyota of Wichita responded

Thank you for the recommendation! We're glad you had a great experience with our service department. See you again at Eddy's Toyota!

August 12, 2025

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Got me right in at my scheduled time and out before the time they quoted me. Very pleased from start to finish. More

by youngrenee19
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Recommend Dealer
Yes

Other Employees Tagged: Leeson

Aug 12, 2025

Eddy's Toyota of Wichita responded

Thank you for sharing your experience! We’re glad to hear you’re in and out in no time at Eddy's Toyota!

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