Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Terry West
Terry West at Eddy's Toyota of Wichita
Refer Me

Terry West

Service Manager

Eddy's Toyota of Wichita

7333 East Kellogg
Wichita, KS 67207

Contact Me
3.9
26 Reviews

Employee Video

3.9

26 Reviews

Write a Review

26 Reviews of Terry West

April 30, 2025

Dealership Rating
Employee Rating

Very knowledgeable they get their stuff done when they say they’re going to. They wash your car every time you go in. More

by Leonard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 01, 2025

Eddy's Toyota of Wichita responded

We're delighted to hear that you appreciate the efficiency and service at Eddy's Toyota. Thanks for highlighting our team's commitment to keeping your car clean too!

April 25, 2025

Dealership Rating
Employee Rating

They listen and do exactly what I ask for. I appreciate this about them & they are all helpful. More

by debbyplatt41053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose

Report | Print
Apr 28, 2025

Eddy's Toyota of Wichita responded

This feedback makes our day! Thank you for trusting Eddy's Toyota with your business!

April 13, 2025

Dealership Rating
Employee Rating

Tyler is an excellent team member and takes great care of my needs.The work is always great. Gary Frazier More

by Seashelley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler west

Report | Print
Apr 14, 2025

Eddy's Toyota of Wichita responded

Thank you for the wonderful feedback! We're delighted to hear that Tyler has been taking excellent care of your needs at Eddy's Toyota. We appreciate your support and look forward to serving you again in the future!

April 11, 2025

Dealership Rating
Employee Rating

They are always helpful and pleasant even if I don't have an appointment. Appreciate the complementary coffee and popcorn. More

by rwms2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 11, 2025

Eddy's Toyota of Wichita responded

We're delighted to hear that you enjoy the service and amenities at Eddy's Toyota! Our team is always here to help, whether or not you have an appointment. Thanks for sharing your experience with us!

April 10, 2025

Dealership Rating
Employee Rating

I think Eddys Toyota is fair at least they try to be more fair than some of the other dealerships. Some tried to take advantage of seniors it’s just that I am a senior in age, but my mind and heart is young. More

by Dianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 10, 2025

Eddy's Toyota of Wichita responded

Dianna, we're glad to hear you felt treated fairly at Eddy's Toyota. We strive to provide a respectful and honest experience for all our customers. Thank you for sharing your thoughts!

April 02, 2025

Dealership Rating
Employee Rating

Jose (Eddy's Toyota Service) is wonderful to work with as he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of m More

by courtnymlls45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 03, 2025

Eddy's Toyota of Wichita responded

We're delighted to hear that Jose has been providing such exceptional service at Eddy's Toyota! It's great knowing you feel well taken care of and can trust our team with your vehicle needs. Thank you for sharing this feedback, Courtny!

March 16, 2025

Dealership Rating
Employee Rating

Had car ready as said in check and car was clean and ready to go More

by Kent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 17, 2025

Eddy's Toyota of Wichita responded

Thank you for your confidence in Eddy's Toyota! We appreciate your business, Kent.

February 21, 2025

Dealership Rating
Employee Rating

Service customer interactions was less than to be desired. Not rude, just impersonal. Drove into the vast entry/ exit lobby and I m the only customer. More

by jamesmarscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 24, 2025

Eddy's Toyota of Wichita responded

James, thank you for sharing your feedback. We aim to provide a welcoming and personal experience for all our customers, so it's disappointing to hear that we fell short during your visit. If there's anything specific you'd like us to address or improve upon, please feel free to reach out. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122

October 18, 2023

Dealership Rating
Employee Rating

Don't leave things in your seats, mechanicor driver will move it. Service is below par. This dealer does not cover warranty items, either. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 19, 2023

Eddy's Toyota of Wichita responded

Hi Vic, we are truly sorry for your negative experience at our dealership. We value you as our customer and would greatly appreciate the opportunity to discuss this with you further. Would you mind reaching out to our Customer Relations Manager, Ashley, at 316-652-2122? We take our customers' complaints very seriously. We look forward to hearing from you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

June 09, 2023

Dealership Rating
Employee Rating

If you don’t diagnose your problem they charge $120 even if you pay for them to fix it I told them fluid leak. $120 anyway. New radiator - $900 plus the $120 More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 09, 2023

Eddy's Toyota of Wichita responded

Hi JR, We're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We've taken your review to heart and would love the opportunity to speak with you. Can you call our Customer Relations Manager, Ashley, at 316-652-2122? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Jun 09, 2023

JR responded

Most places charge for diagnostic which is understandable. Not eddys. 119.95 to diagnose. Even if you spend $900 on the repair you do you keep the 119.95. Good way to cheat customers out of extra money. How many times a day does someone come in and can’t name exact work to be done. Many. Each getting 119.95 plus tax.

1
2
3

Dealership Inventory (323 Vehicles)

new 2025 Toyota Tacoma car, priced at $47,258
2025 Toyota Tacoma
new
Red exterior
4WD
$47,258
View Details
used 2023 Chevrolet Tahoe car, priced at $49,692
2023 Chevrolet Tahoe
used
Summit White exterior
Automatic
Four-wheel Drive
$49,692
View Details
new 2025 Toyota Tacoma car, priced at $46,889
2025 Toyota Tacoma
new
UNDERGROUND exterior
Automatic
Four-wheel Drive
$46,889
View Details
used 2018 Chevrolet Camaro car, priced at $24,998
2018 Chevrolet Camaro
used
Red exterior
Automatic
Rear-wheel Drive
$24,998
View Details
new 2025 Toyota Corolla car
2025 Toyota Corolla
new
CELESTITE exterior
CVT
Front-wheel Drive
Not Priced
View Details
used 2013 Toyota Tundra car, priced at $18,998
2013 Toyota Tundra
used
N/A exterior
Automatic
Four-wheel Drive
$18,998
View Details
View All Inventory