Terry West | Page 3

I’m really upset because they scratched my car during the service. And they didn’t tell me anything about it. service. And they didn’t tell me anything about it. More

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I am very happy with their service for recall. They are punctual and active. Good job! They are punctual and active. Good job! More

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Helped me when radiator busted and saved the day. Worked on my car quickly and got it fixed the next day. Worked on my car quickly and got it fixed the next day. More

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Outstanding service could not be better would recommend to friends I am traveling & newsed service & Jason took care of me to friends I am traveling & newsed service & Jason took care of me More

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I was happy with my experience on both my cars that I had serviced there. serviced there. More

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Given it appeared to be a "light day" in the service department (but, hey! IT'S TOYOTA) my wait time was surprisingly short for the courtesy service that included an oil/filter change and tire rotation department (but, hey! IT'S TOYOTA) my wait time was surprisingly short for the courtesy service that included an oil/filter change and tire rotation was done. The service department's detailed explanation of the items checked totally agreed with my observations and measurements (of brake wear, tire tread depth, fluid levels) made prior to bringing in the car. About the only "downside" items noted were the tires were 4 lbs over-inflated and the new oil installed was the 0W-16 instead of the 0W-8 specified by Toyota. Neither of these are killer items - tire pressure easily corrected and I'm guessing we will still own the vehicle by the time the next oil change rolls around - the car was into its third (DIY) oil change at this time. Was a bit curious as to no explanation for the higher viscosity replacement oil. (At least the motor has oil in it and filled to the proper level following the service.) Vehicle is a surprising performer and very pleased with the driving experience thus far! Overall, most pleased with the service experience as everything seemed on the up and up with no up-sell or funny business . Keep up the good work! More

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Very knowledgeable they get their stuff done when they say they’re going to. They wash your car every time you go in. say they’re going to. They wash your car every time you go in. More

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They listen and do exactly what I ask for. I appreciate this about them & they are all helpful. I appreciate this about them & they are all helpful. More

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Tyler is an excellent team member and takes great care of my needs.The work is always great. Gary Frazier my needs.The work is always great. Gary Frazier More

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They are always helpful and pleasant even if I don't have an appointment. Appreciate the complementary coffee and popcorn. an appointment. Appreciate the complementary coffee and popcorn. More

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