Thad Heuser

Service was prompt, the service technician explained everything they were doing in detail and in a lingo that I could understand. I trust my vehicle with Allen Samuels whole heartily. Thank You. everything they were doing in detail and in a lingo that I could understand. I trust my vehicle with Allen Samuels whole heartily. Thank You. More

by kathleenquesada Verified Customer Verified Customer

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When you did the tire rotation, and you never changed the tire pressure to its new location. tire pressure to its new location. More

by ppetersrv Verified Customer Verified Customer

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Great customer service and my experience was pleasant. It is always a great experience overall. It is always a great experience overall. More

by Jc Verified Customer Verified Customer

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You guys did a great job doing the recall on my Jeep. Deserve more than five stars for the great service. Was really pleased with you delivering my jeep back to Port Aransas while I was stuck in San Anto Deserve more than five stars for the great service. Was really pleased with you delivering my jeep back to Port Aransas while I was stuck in San Antonio. Keep up the good work I’ll be back. More

by Dgtel Verified Customer Verified Customer

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Very professional and attentive to our needs. I feel the pricing is a bit high but in today’s economy I understand. I will definitely be back for my service needs. I feel the pricing is a bit high but in today’s economy I understand. I will definitely be back for my service needs. More

by randyandmaryb Verified Customer Verified Customer

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Thad has always taken great care of me. My little yellow Fiat since 2015. Thank you Thad. My little yellow Fiat since 2015. Thank you Thad. More

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Alwsys friendly, professional, efficient, courteous, and thorough. Both the sales department and the service department in Samuel Adams our top notch in my book. I would recommend them to anybody looking to thorough. Both the sales department and the service department in Samuel Adams our top notch in my book. I would recommend them to anybody looking to buy a new vehicle. More

by Abeebe60 Verified Customer Verified Customer

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The service was good but I was a little disappointed with the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may ta the timing. I scheduled online for 8am and expected to be done in less than 90 minutes, but was told that there were 4 ahead of me and that it may take more than 2 hours. Since the weather was bad this caused a minimal disruption of my day. More

by drkiesel50 Verified Customer Verified Customer

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Both the parts and service departments were very fast and friendly and definitely knowledgeable. I will definitely do business with them in the future. friendly and definitely knowledgeable. I will definitely do business with them in the future. More

by markabentley Verified Customer Verified Customer

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Service was provided quickly and thoroughly. I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they im I taken the vehicle to another dealership after multiple months of attempting to find out what was wrong with it took it to Allen Samuels and they immediately diagnosed it found the part even though it had been on backorder, they found it in another dealership and had it fixed in less than a week. They also kept me updated on the progress throughout the process definitely will be using Allen Samuels in the future. More

by rebecca.kraatz Verified Customer Verified Customer

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