Excellent service took care of my vehicle in a timely
matter. The service advisor was great.
matter. The service advisor was great.
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by jwoomack
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
The service department personnel are all polite,
knowledgeable, and efficient. They get done on time.
knowledgeable, and efficient. They get done on time.
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by gsjones402
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
Jan 06, 2024 -
Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded
We strive to help and exceed your expectations
I called for many months to get my a/c fixed.
After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that
After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that could be done. I'd have to wait until the weather warmed back up. I asked to speak with a manager. The manager was rude and told me that they basically lied to me when I purchased my extended warranty. She proceeded to explain how things were going to work; I was going to get my car back the following day and I could call when my a/c wasn't working again. A couple of days later, I received a text that they were replacing my a/c converter. That's all I was told and all I know. I won't be purchasing another vehicle or extended warranty there again.
I am very disappointed after purchasing two new vehicles from this branch. I was hoping that might secure a little loyalty or at least decent treatment.
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by K Low
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jessica
Long time wait, over an hour, for "express oil change"
Repair estimate over $200 for $20 part.
Repair estimate over $200 for $20 part.
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by Cbmj007
Verified Customer
Verified Customer
Service Price Transparency
Great service took care of my vechile in a timely matter
service advisor was great
service advisor was great
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by pompa6897
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
Took a while due to parts not available which was not
their fault, but overall good service.
their fault, but overall good service.
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by bootsmem
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
People at this dealership were very Knowledgable and
helpful and the overall experience was great .
helpful and the overall experience was great .
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by shedd
Verified Customer
Verified Customer
Service Price Transparency
Went in to get an oil change.
Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,00
Dealer incorrectly installed oil filter, had a leak, and after their work to fix that, my ABS light turned on saying my ABS was out. For a mere $1,000, they’d fix it for me. No thanks. Go anywhere but here.
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by tresia.eaves
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
It's Speak for it self and great Service just come see
for yourself the same
for yourself the same
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by rfulton79
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
Dec 07, 2023 -
Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded
We are glad we could repair your vehicle as quick as we did. Thank you for your patronage.
Fast and good service affordable I'm very happy with this
dealer Allen Samuels thanks
dealer Allen Samuels thanks
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by espinozamaria443
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor Keith
Dec 07, 2023 -
Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded
Thank you for the five stars, we strive to be the best and do our best.