Thad Heuser | Page 8
Service Manager
Allen Samuels Chrysler Dodge Jeep RAM of Oxford
2201 East University Ave.
Oxford, MS 38655
83 Reviews
Write a Review83 Reviews of Thad Heuser
January 19, 2024
The wait was long but I was very satisfied with the work, price and condition of the vehicle when it was returned. price and condition of the vehicle when it was returned. More
Other Employees Tagged: Taylor Keith, I didn't interact with either of those people, I worked with a young man and he was excellent
January 05, 2024
I called for many months to get my a/c fixed. After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that After months of calling and leaving several messages, I was able to speak with someone about my intermittent a/c. They told me there was nothing that could be done. I'd have to wait until the weather warmed back up. I asked to speak with a manager. The manager was rude and told me that they basically lied to me when I purchased my extended warranty. She proceeded to explain how things were going to work; I was going to get my car back the following day and I could call when my a/c wasn't working again. A couple of days later, I received a text that they were replacing my a/c converter. That's all I was told and all I know. I won't be purchasing another vehicle or extended warranty there again. I am very disappointed after purchasing two new vehicles from this branch. I was hoping that might secure a little loyalty or at least decent treatment. More
Other Employees Tagged: Jessica

