Thad Heuser
Thad Heuser at Allen Samuels Chrysler Dodge Jeep RAM of Oxford

Thad Heuser

Service Manager

Allen Samuels Chrysler Dodge Jeep RAM of Oxford

2201 East University Ave.
Oxford, MS 38655

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4.8
75 Reviews
4.8

75 Reviews

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75 Reviews of Thad Heuser

February 20, 2026

Dealership Rating
Employee Rating

Was greeted y a friendly associate who immediately check me in. I was there for an oil change and it was immediately taken back, wait time was brief. Very satisfied with my service. More

by basquezdesigns
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

February 18, 2026

Dealership Rating
Employee Rating

Every one was very helpful and I didn’t have to wait long at all - thank you for being friendly and answering all my questions More

by moffat.bones
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Feb 20, 2026

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

We try to be quick and efficient

December 13, 2025

Dealership Rating
Employee Rating

Quoted $2,126 for front brake hoses and calipers. Local shop completed job for $450. More

by Ccfisher99
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Recommend Dealer
No

Other Employees Tagged: Robin Wilson

October 25, 2025

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Employee Rating

Really worked with us and made me feel like their priority. We will definitely continue to use them! More

by marek_heather
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Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

These two work hard everyday to serve our customers and provide the very best service we can.

October 17, 2025

Dealership Rating
Employee Rating

When you did the tire rotation, and you never changed the tire pressure to its new location. More

by ppetersrv
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

The Vehicle should pick up the corresponding locations after driving the vehicle. If this does not take place please return and we will reset the sensors. Thank you for your patronage.

October 17, 2025

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Employee Rating

Service was prompt, the service technician explained everything they were doing in detail and in a lingo that I could understand. I trust my vehicle with Allen Samuels whole heartily. Thank You. More

by kathleenquesada
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

Nov 03, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Thank You, These guys need to hear the are making you HAPPY.

September 07, 2025

Dealership Rating
Employee Rating

Great customer service and my experience was pleasant. It is always a great experience overall. More

by Jc
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2025

Allen Samuels Chrysler Dodge Jeep RAM of Oxford responded

Glad we could serve you.

August 31, 2025

Dealership Rating
Employee Rating

You guys did a great job doing the recall on my Jeep. Deserve more than five stars for the great service. Was really pleased with you delivering my jeep back to Port Aransas while I was stuck in San Anto More

by Dgtel
Recommend Dealer
Yes

Other Employees Tagged: Robin Wilson

August 12, 2025

Dealership Rating
Employee Rating

Very professional and attentive to our needs. I feel the pricing is a bit high but in today’s economy I understand. I will definitely be back for my service needs. More

by randyandmaryb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Keith

August 05, 2025

Dealership Rating
Employee Rating

Thad has always taken great care of me. My little yellow Fiat since 2015. Thank you Thad. More

by dpastor8970
Service Price Transparency
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Recommend Dealer
Yes
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