Thad Langford
Thad Langford at Bellingham Nissan

Thad Langford | Page 10

Finance Manager

Bellingham Nissan

1516 Iowa St
Bellingham, WA 98229

4.0
161 Reviews
4.0

161 Reviews

Write a Review

161 Reviews of Thad Langford

February 13, 2023

Dealership Rating
Employee Rating

Bellingham Nissan worked with me and my situation helped get me a new safe car More

by jones360.ej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Forest brewer

Feb 13, 2023

Bellingham Nissan responded

Thank you! Thad, Forest, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bellingham Nissan. Chris Zent General Manager Chris@bellinghamnissan.com

February 08, 2023

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So accommodating and fast knowing I had to leave for work! Very patient with me test driving multiple cars and got me a great rate! More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chanel Stappart

Feb 09, 2023

Bellingham Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Brittany, do not hesitate to let us know. We are always happy to help! Chris Zent General Manager Chris@bellinghamnissan.com

February 05, 2023

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Employee Rating

Chanel is amazing! So helpful, fast, and not pushy at all! So happy with the service and my new car! More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chanel Stappart

Feb 05, 2023

Bellingham Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Chris Zent General Manager Chris@bellinghamnissan.com

February 04, 2023

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Very disappointed. Didn’t give me down payment I was promised. Didn’t install flashing brake lights I paid for. More

by jdcosgrove
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Cody Barrow, Jonah Salomon, Chris Zent

Feb 08, 2023

Bellingham Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris Zent General Manager Chris@bellinghamnissan.com

Feb 08, 2023

Bellingham Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris Zent General Manager Chris@bellinghamnissan.com

February 03, 2023

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It was last day of month and I felt rushed thru the whole buying process. I had to leave at a specific time and offered to come back next day. They wanted to finish same day and I was late for my appointment More

by greggo2439
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chanel Stappart, Bart Boeckholt

Feb 05, 2023

Bellingham Nissan responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chris Zent General Manager Chris@bellinghamnissan.com

Feb 08, 2023

greggo2439 responded

This response will only be worse than my initial comments. In the week that has passed, I found that the car was in need of an oil change, the fob access keys need new batteries, the tires were low and there was a big dent that was not disclosed to me initially. When I mentioned the dent they told me it was easily fixed. Not true! The hood is aluminum, therefore not fixed by most shops and the dent will cost 1,300.00 to repair. In addition, they have been no help I. Trying to cancel the limited warranty on my trade in purchased from them. The used car buying experience with Bellingham Nissan is less than average.

February 03, 2023

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Employee Rating

My wife and I enjoyed our experience at Bellingham Nissan. Chanel was personable as well as knowledgeable about our Jeep. Thad worked efficiently to process our paper work. He was also helpful. More

by BELLESFAMILY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chanel Stappart

Feb 03, 2023

Bellingham Nissan responded

Thank you so much for your kind words for Chanel and Thad, and for taking the time to leave us this wonderful feedback! Congratulations on your new Jeep! We look forward to working with you again! Chris Zent General Manager Chris@bellinghamnissan.com

January 27, 2023

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Employee Rating

Everything was great, except the fact that there was no lease finance person at the time. Purchase finance person Thad was there, he was great, but didn't have much knowledge about the lease program, so se More

by yb7488
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chanel Stappart , Cody Barrow

Jan 29, 2023

Bellingham Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris Zent General Manager Chris@bellinghamnissan.com

January 26, 2023

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This dealership provided me with excellent customer service and the process was well organized. The staff were friendly and well knowledgeable. More

by angela_aquiningoc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bart Boeckholt , Jolene Pyle

Jan 27, 2023

Bellingham Nissan responded

Thank you very much for the great review! We're happy to hear you had such a good experience. Bellingham Nissan

January 23, 2023

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Manny was awesome! I knew which car I wanted before coming in, and he got right to showing it to me and getting me set up for a test drive. My children were running all More

by hicks.amber90
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Mata, Manny

Jan 23, 2023

Bellingham Nissan responded

Thank you, Amber, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bellingham Nissan are glad to have you as a customer. Chris Zent General Manager Chris@bellinghamnissan.com

January 19, 2023

Dealership Rating
Employee Rating

The Team at Bellingham Nissan makes it convenient and easy to do business saving me valuable time making it a stress free experience. More

by les.blouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Curtis , Rod Perkins

Jan 20, 2023

Bellingham Nissan responded

Les, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Urtasun Service Manager justinu@bellinghamnissan.com

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