Thad Marck | Page 5

It has always been a pleasure to work with Sales Representative Thad Marck for both the E350 we purchased last year, plus, the ML350 we purchased this year. HIs knowledge concerning the technicalit Representative Thad Marck for both the E350 we purchased last year, plus, the ML350 we purchased this year. HIs knowledge concerning the technicalities of both cars is remarkable with the variances in the applications of 'how to do' various tasks within the car. Couple that with pre-learned processes from other makes of vehicles such that Mr. Marck makes the transition quite easy with his tutorial manner of explaining the intricacies of a well thought out Mercedes operation. Sometimes the Bluetooth operation within the vehicle and the garage door opener can be quite frustrating. Mr. Marck provided a printout of an easier procedure that should make the pairing much easier. This was just one example of how he makes the purchaser of a new car feel at home. All in all, Mr. Marck makes the car purchase experience one of "tolerable enjoyment". Maybe considered an oxymoron, just let me say that both my wife and I felt very comfortable with the information, personality, and knowledge that Mr. Marck displayed during our new car purchasing experience. I'll return to him when the next new car bug bites, again - for a third time! More

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I recently purchased a new GLK. I was impressed with the sincere friendliness of the employees and their warm hospitaly. My salesman, Thad Marck, was recommended by my husband, who purchased my first Merce sincere friendliness of the employees and their warm hospitaly. My salesman, Thad Marck, was recommended by my husband, who purchased my first Mercedes ten years ago. Thad was professional, courteous, and knowledgable. His primary concern was finding the right car for me. I whole heartedly recommend Thad and this dealership. I can also attest to the quality of service. Bob Horn has been my service rep for many years. i have always been happy with the quality and efficiency of the service as well as the great cookies provided in the waiting area. A happy buyer and owner More

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Our experience purchasing a vehicle from Thad Marck was extremely pleasant. Thad was very courteous, respectful and professional and I would highly recommend this dealership. extremely pleasant. Thad was very courteous, respectful and professional and I would highly recommend this dealership. More

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Very pleased with personal care and made an unpleasant experience a very positive one. Have purchased 3 cars from Thad in past 6 months because of the way I've been treated experience a very positive one. Have purchased 3 cars from Thad in past 6 months because of the way I've been treated More

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IF excellence is the goal - Mercedes-Benz of Cincinnati hits it on all cylinders. Quality staf from top down, friendly, professional and hig integrity. They make buying and owning a car a joy. Dan & hits it on all cylinders. Quality staf from top down, friendly, professional and hig integrity. They make buying and owning a car a joy. Dan & Liberty Magarian multiple car buyers from this dealership over many years More

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Was quoted an incentive, which was excluded from the final offer. Vehicle was premium priced based on comps available on line. Received no apology when the car quote excluded the incentive Lease rat final offer. Vehicle was premium priced based on comps available on line. Received no apology when the car quote excluded the incentive Lease rates were too high Low balled me on the sale of my trade in. My wife had a negative experience after I asked her to consider buying a car through Mercedes She decided to go back to Lexus. Same week, I had serivce problems on the seat hater in my car. Had to convince service folks it was still broken the second time and then it was finally fixed. More

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My wife and I purchased our first MB in '99....an E430 class. Thad Marck was the salesman who worked with us at that time, and we appreciated his expertise and knowledge of the product as well as his low class. Thad Marck was the salesman who worked with us at that time, and we appreciated his expertise and knowledge of the product as well as his low-key approach to the sale. He has been in touch with us many times since then. Recently, I had taken the car for the installation of new tires and was looking around at the current models. Thad was there to help answer every question I had. I returned to the dealership with my wife to investigate further the "slightly used" loaner SLK 350 SUV. Thad was more than helpful in helping us find the car that we thought would suit our needs. We have told Thad we appreciate his knowledge of the product, his no-pressure approach to the sale, and his willingness to go the extra mile to match the buyer with the right vehicle. Thad has and continues to serve our needs well. More

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