Thad Rippy

Avoid this dealer at all costs. Their service department is blatantly dishonest. I brought my fiancée’s Kia Forte in for a well-documented screen issue, simply to verify if it wa Their service department is blatantly dishonest. I brought my fiancée’s Kia Forte in for a well-documented screen issue, simply to verify if it was covered under warranty. While she was there alone, they performed an unsolicited inspection and claimed her front brakes were at the very end of their life — less than 1mm left. This was a blatant attempt to upsell unnecessary work. The brakes had been serviced less than two months earlier with over 5mm remaining. To confirm, we went for a second opinion the very next day, and the brakes were again verified at over 5mm, exactly as expected. This dealership preys on customers they think they can pressure — especially women or those who may not be mechanically knowledgeable. Dishonest, manipulative, and absolutely not to be trusted. More

Report | Print

Had nothing but problems with this dealership their finance department and Thad himself regarding a total loss vehicle. Currently have been fighting with them for more than two months regarding gap ins finance department and Thad himself regarding a total loss vehicle. Currently have been fighting with them for more than two months regarding gap insurance and warranty credits. Would advise people do business elsewhere with a more trustworthy dealership. More

Report | Print