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The Herman Agency
The Herman Agency at Coral Springs Nissan

The Herman Agency | Page 8

Marketing

Coral Springs Nissan

9350 W Atlantic Blvd
Coral Springs, FL 33071

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4.4
87 Reviews
4.4

87 Reviews

Write a Review

87 Reviews of The Herman Agency

September 11, 2023

Dealership Rating
Employee Rating

They do not value your time. I came in to pick up my car after purchasing and they made me wait 3 hours when I was only supposed to be “picking it up”. They said inspections and More

by SUPREMECREATIONS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tala Abdelmajid , Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, David Lopez, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Sep 11, 2023

Coral Springs Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Sep 11, 2023

SUPREMECREATIONS23 responded

I can be contacted by email supremecreations23@gmail.com.

Sep 19, 2023

SUPREMECREATIONS23 responded

I have responded to all surveys you guys have sent me regarding my service at Nissan. Nothing still has been done and I have still yet to talk to a customer service rep from your team. I have left my phone number (727-226-0272) and my email (supremecreations23@gmail.com) several times and no one has contacted me in regards to discussing the situation like you claim. At this point I’m convinced NISSAN CORAL SPRINGS OR ANYONE ON THEIR TEAM CARES. AGAIN THEY DO RESPECT YOUR TIME OR TRULY VALUE YOU AS A CUSTOMER.

Sep 11, 2023

Coral Springs Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

September 10, 2023

Dealership Rating
Employee Rating

La gente que nos atendió muy profesional y amables . Nos acompañaron en todo el proceso. More

by Lilianaforero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tala Abdelmajid , Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, David Lopez, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Sep 11, 2023

Coral Springs Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

September 08, 2023

Dealership Rating
Employee Rating

I am really satisfied by the way me and my wife get helped. I will recommend more people to get the same service. Thanks a lot! More

by doricentpierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tala Abdelmajid , Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, Rafael Perez, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Sep 08, 2023

Coral Springs Nissan responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

August 22, 2023

Dealership Rating
Employee Rating

Good service, Nissan is good car a low price. And good service. Thanks you so much More

by María Gabriela badillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tala Abdelmajid , Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Aug 23, 2023

Coral Springs Nissan responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. William Cafarella Nissan Executive Manager

August 18, 2023

Dealership Rating
Employee Rating

Best shopping experience I ever had, dealer was very professional and kind, offered me a great deal More

by KELLYSARTORICARDOSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, David Lopez, Rafael Perez, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Aug 21, 2023

Coral Springs Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kelly, please let us know. William Cafarella Nissan Executive Manager

August 01, 2023

Dealership Rating
Employee Rating

Car above msrp but if you got the money they will like you. I had good credit and they still gave me a bad rate. More

by Mewsir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vitali Lichtenstein, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Aug 01, 2023

Coral Springs Nissan responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. If you'd like to discuss things further, please reach out to us at your convenience. William Cafarella Nissan Executive Manager

July 10, 2023

Dealership Rating
Employee Rating

Coral Springs Nissan offers excellent service and customer care. Their staff is diligent and committed to resolving any situation that arises. Banki is an outstanding collaborator, professional, and More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, David Lopez, Rafael Perez, Rosanna Perez, Ahmed five stars

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Jul 11, 2023

Coral Springs Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Carlos, for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

July 04, 2023

Dealership Rating
Employee Rating

They allegedly rotated my tires but not check the pressure. Poor job at maintenance check More

by Rishigool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, Rosanna Perez

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Jul 05, 2023

Coral Springs Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Jul 05, 2023

Coral Springs Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Jul 06, 2023

Rishigool responded

954-854-4392

June 07, 2023

Dealership Rating
Employee Rating

Have leased several cars very satisfied with dealer and pricing will lease again when time More

by ANKELSHOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Houssein Banki, Teresa Drosdowich, Vitali Lichtenstein, Rosanna Perez, Locksley Sanderson, Moe Seyam, Alex Vejar

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Jun 07, 2023

Coral Springs Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. William Cafarella Nissan Executive Manager

April 06, 2022

Dealership Rating
Employee Rating

Muy pendiente de la situación, atento, amigable, pendiente de cada cosa que se le explicaba y dando una buena resolución del problema More

by Ramon garaicoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Abad, Richard Alfonzo, Adrian Alvarez, Wrendall Brown, Chris Diana, Ken Harrison

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Apr 13, 2022

Coral Springs Nissan responded

Hi Ramon Garaicoa, we are very happy to have provided you with such a positive experience!

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