Theresa Darrow | Page 14

Keep up with the good job but I don’t get car wash maybe next time I will get it so far I was happy with the service next time I will get it so far I was happy with the service More

by jeananastil Verified Customer Verified Customer

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Great service, really worked with us to get the car. Convenient when we need service. Would recommend and have to friends and family. Have dealt with them for 3 years, Convenient when we need service. Would recommend and have to friends and family. Have dealt with them for 3 years, More

by ETRANI Verified Customer Verified Customer

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It's the little things that make the difference between a good or great experience. My driver's license expired during the pandemic so they wouldn't give me a loaner without proof of the "camera card" so I h good or great experience. My driver's license expired during the pandemic so they wouldn't give me a loaner without proof of the "camera card" so I had to get my wife, who was not home at the time, to go home and send a picture for proof. Given the current pandemic, they could have been a little more gracious. Then they asked since I had a loaner can they keep my car all day, sure but I'll have to return it after 6 because I have a 5pm appointment. Then when I bring the loaner back after 6, they don't have valet service and they didn't know where my car was parked so I had to search for my own car in a downpour. However the nice lady in service did offer her umbrella when I had to go back out to the loaner to bring the key back in that I left in the car. They also did fix my service issue which was covered under warranty. More

by Travis Verified Customer Verified Customer

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They Re ok. In in i n in in in i ni n i n I n in i n I n i. J icn i i. J icn i More

by AANDREWS505 Verified Customer Verified Customer

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So disappointed. Service employees blamed me for poor communication. I was stranded without my car overnight. No one apologized for MY inconvenience! Would not recommend communication. I was stranded without my car overnight. No one apologized for MY inconvenience! Would not recommend More

by sharonhinkle100 Verified Customer Verified Customer

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Very Fast Service Fast and courteous service. There was i=one time where I was going to attempt to replace an engine wire filter on my wife's CRV but I was unable to re Fast and courteous service. There was i=one time where I was going to attempt to replace an engine wire filter on my wife's CRV but I was unable to revoke the housing so when I went in for a tire replacement they installed the filter for me. Great service. More

by DKRIEB Verified Customer Verified Customer

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Oil and filter change regular maintenance Was told my car would be done at 1:00 when I dropped it off at 9:30. I called twice after 1:00 to check the status and was told a service person would Was told my car would be done at 1:00 when I dropped it off at 9:30. I called twice after 1:00 to check the status and was told a service person would get back to me. That never happened! Finally got my car after 3:00. Was not happy! More

by CLH670 Verified Customer Verified Customer

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