Theresa Darrow | Page 14

I have been a customer at Piazza Acura for many years. Folks in the service center have always been courteous. Surveys have become ubiquitous. I am tired of completing one every time I leave the house. T Folks in the service center have always been courteous. Surveys have become ubiquitous. I am tired of completing one every time I leave the house. This one is especially annoying,asking for 25 words ! More

by PMLONG Verified Customer Verified Customer

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Fast, courteous, and professional service. Easy scheduling. Great communications. Reliance on Uber/Lift is a new thing that might need some optimization, but it worked fine. Thank you! scheduling. Great communications. Reliance on Uber/Lift is a new thing that might need some optimization, but it worked fine. Thank you! More

by NIKSK Verified Customer Verified Customer

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i like to get service done here because I'm in and out very quickly very quickly More

by KELELYSE Verified Customer Verified Customer

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Smooth process every time I get service here. Everyone there is great. there is great. More

by MZERVANOS Verified Customer Verified Customer

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Need to separate Honda and Acura service. Takes a while to get waited on when checking in or picking up. to get waited on when checking in or picking up. More

by lcoutts309 Verified Customer Verified Customer

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Courteous employees who go above and beyond to satisfy their customers. I had an issue with my Acura after service was complete and the staff went out of their way to accommodate my needs and arrange for their customers. I had an issue with my Acura after service was complete and the staff went out of their way to accommodate my needs and arrange for a loaner. The loaner was spotless! Highly recommend! More

by DECULY Verified Customer Verified Customer

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Being many miles away, I told my my college son to take his 2016 Civic to Piazza Honda in event of any issues .This was the best decision I ever made. On the first visit, Mike B was very courteous and acc his 2016 Civic to Piazza Honda in event of any issues .This was the best decision I ever made. On the first visit, Mike B was very courteous and accommodating and constantly updated me on progress from diagnostic to completion. On the second visit, Theresa M assisted me after diagnostics, by explaining what was the issues and offered options to resolve the problem . These two are indeed an asset to your dealership. I feel very reassured that my car is in good and capable hands Thank you so much, Piazza Honda. More

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by JOEDATTOLI Verified Customer Verified Customer

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My service experience was great. My service advisor, Theresa, was thorough and kept me appraised of progress on my car as I waited in the customer area. The wait time was reasonable given I brought the Theresa, was thorough and kept me appraised of progress on my car as I waited in the customer area. The wait time was reasonable given I brought the car in for an oil change and to rotate the tires. More

by BDUNDON Verified Customer Verified Customer

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My service advisor, Theresa is great. She is very knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. knowledgeable, friendly and just knows the right things to do. She is a real asset to your dealership. More

by LDEMPSEY114 Verified Customer Verified Customer

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