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Theresa Darrow

Overview Reviews (584) Inventory (198)

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Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

584 Reviews

Overview Reviews (584) Inventory (198)

4.9

584 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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584 Reviews of Theresa Darrow

May 30, 2025

Dealership Rating

Employee Rating

The staff is friendly, efficient, and great with communication. It was an easy service experience. communication. It was an easy service experience. More

by KSMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

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May 30, 2025 -

Piazza Honda of Reading responded

We're happy to hear you had a smooth experience with our team here at Piazza Honda of Reading! Thanks so much for your support!

May 30, 2025

Dealership Rating

Employee Rating

Greeted in parking lot making drop off very nice. Greeted inside by a very pleasant young lady. Gave me an estimated time. I waited less than that time. Greeted inside by a very pleasant young lady. Gave me an estimated time. I waited less than that time. More

by BMOORE2519

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

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May 30, 2025

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Employee Rating

The dealership worked with my schedule. Provided quick and friendly service. Thank you and I'll be back. Provided quick and friendly service. Thank you and I'll be back. More

by DARYAGARDECKI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, Alex Milanes, JON BARTH

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May 30, 2025

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From your sales, to service, to parts departments everyone has been so helpful and pleasant to work with. everyone has been so helpful and pleasant to work with. More

by candonails

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gary Jablonski, Frank Franco, JON BARTH

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May 24, 2025

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Employee Rating

Everyone there is really friendly and helpful, I always feel like everything is explained clearly to me. feel like everything is explained clearly to me. More

by BDAUTRICH49

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, Alex Milanes, JON BARTH

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May 26, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading provided clear and friendly service. Thank you for sharing your experience with us! Safe travels!

May 24, 2025

Dealership Rating

Employee Rating

Will continue to be a Honda customer. Sales and service are excellent. Have been a customer for 20 years. Sales and service are excellent. Have been a customer for 20 years. More

by LINPINO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2025 -

Piazza Honda of Reading responded

Hi Lin! Thank you for your loyalty and continued support over the years! We're delighted to hear that both our sales and service teams at Piazza Honda of Reading have consistently met your expectations. Looking forward to serving you in the future!

May 24, 2025

Dealership Rating

Employee Rating

Using it for years. Always satisfied. Staff is pleasant and helpful especially Theresa Darrow who went out of her way to assist me. Always satisfied. Staff is pleasant and helpful especially Theresa Darrow who went out of her way to assist me. More

by JLESNIEWSKI

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2025 -

Piazza Honda of Reading responded

Hi Lesniewski! Thank you for your continued trust in Piazza Honda of Reading! We're delighted to hear that Theresa and our team have consistently provided a pleasant experience. We look forward to serving you again soon!

May 23, 2025

Dealership Rating

Employee Rating

Teresa is so very helpful and always goes out of her way to accommodate me! It is great because customer service is lacking in so many places these days! to accommodate me! It is great because customer service is lacking in so many places these days! More

by JUL4BT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that Teresa provided exceptional service at Piazza Honda of Reading! It's always our goal to go above and beyond for our customers. Thank you for the kind words!

May 23, 2025

Dealership Rating

Employee Rating

I was very happy with the service center and they took care of all my needs. care of all my needs. More

by JYOUNDT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2025 -

Piazza Honda of Reading responded

We appreciate you saying such nice things about our dealership! Thank you! - Piazza Honda of Reading

May 22, 2025

Dealership Rating

Employee Rating

I have seen them once a year for two years now. That span shows a testament to their quality work. That span shows a testament to their quality work. More

by Sam

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

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May 23, 2025 -

Piazza Honda of Reading responded

Sam, thank you for trusting the Piazza Honda of Reading team with your service needs! We're grateful for your support and look forward to seeing you at your next visit!

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