Theresa Darrow | Page 29
Service Advisor
Piazza Honda of Reading
915 Lancaster Ave
Reading, PA 19607
793 Reviews
Write a Review793 Reviews of Theresa Darrow
March 22, 2025
They got me in and out so my car was ready before I had to go go to an appointment. I appreciated that! They were very friendly to go go to an appointment. I appreciated that! They were very friendly More
Other Employees Tagged: Beka Moatz
March 22, 2025
Everything went well good customer service very happy with all the results can’t complain with all the results can’t complain More
Other Employees Tagged: Beka Moatz, Cindy Patton, Joe Walker, Amelia Kachel , Alex Milanes, Wesley Wixon
March 16, 2025
Well at first Honda couldn’t find the root of the problem. After the third time I’m confident the problem has been corrected. Reading Honda had come through for me not only with the use of a complim problem. After the third time I’m confident the problem has been corrected. Reading Honda had come through for me not only with the use of a complimentary loaner car and a savings with the final cost. Thank you More
Other Employees Tagged: Beka Moatz , Thank you to all. My wife appreciates all your help!!!
March 15, 2025
The people over there seem to know what they’re doing when it comes to the technical aspects of my engine, but I don’t like the higher rates for parts and labor when it comes to the technical aspects of my engine, but I don’t like the higher rates for parts and labor More
Other Employees Tagged: Dan
March 15, 2025
I appreciated them being able to diagnose the issue with my car without charging me additional money And then making the recommendations how to correct it my car without charging me additional money And then making the recommendations how to correct it More
Other Employees Tagged: Beka Moatz
March 14, 2025
Horrible place horrible customer service. Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left Had to wait 3 years for a fuel pump recall. When the part came in the car was service but I didn’t ask for negative star customer service. They left me with 0 miles in my tank. The ballet driver (Manny) threatened my family member in parking lot in front of a small child. When it was brought to the supervisors attention (who couldn’t handle an upset customer the correct way) told the ballet driver to remain in back. Told my family member that he couldn’t express his frustrations out and did offer to place gas in car but when the situation came to reality she didn’t want to help never place gas in car and told us she was done and wasn’t going to help us no more. We didn’t leave the parking lot yet and the same ballet driver who threatened my family member came outside again (wasn’t disciplined or sent home) harassing my family member again! Called Honda customer service and they couldn’t do nothing since Reading is privately owned. NEVER AGAIN WILL WE GO BACK TO READING HONDA OR BUYING AND OWNING ANOTHER HONDA VEHICLE AGAIN! More
Other Employees Tagged: Manny (valley driver)
March 14, 2025
Piazza has a great expert team that focuses ön customer service. Client over 30 years. service. Client over 30 years. More
Other Employees Tagged: Beka Moatz
March 14, 2025
Sold sales and service department offering many options and accessible. Close by my home base and accessible. Close by my home base More
Other Employees Tagged: Andy Spengler , Mannie in sales

