Theresa Darrow
Theresa Darrow at Piazza Honda of Reading

Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9
745 Reviews
4.9

745 Reviews

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745 Reviews of Theresa Darrow

October 28, 2025

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Employee Rating

Recently got an oil change and tire rotation. Only complaint is that it took almost 90 minutes WITH AN APPOINTMENT. C’mon man! Everyone was nice though. More

by kwebb7006
Service Price Transparency
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Recommend Dealer
Yes

October 25, 2025

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The service team is always so friendly and knowledgeable. They get your car in to the shop on time when you have an appointment and resolve issues quickly. Scheduling appointments is easy and they are very More

by ZZ0
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Piazza Honda of Reading responded

Thank you for sharing your feedback about our team! We'll see you again at Piazza Honda of Reading!

October 24, 2025

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Service was very good and extremely professional staff overall a great experience. My vehicle was ready before time given. More

by JOSELYNDOMINGUEZ96
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Piazza Honda of Reading responded

We are happy you were satisfied with the service provided! Thank you for choosing Piazza Honda of Reading and for sharing your feedback. We wish you many safe and happy miles ahead!

October 21, 2025

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Dealership is clean, but just needs to be modernized and brought up-to-datein appearance More

by J.BROSSMAN
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Oct 22, 2025

Piazza Honda of Reading responded

We appreciate your feedback and will share this with the team. We look forward to seeing you again! - Piazza Honda of Reading

October 21, 2025

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I think Theresa does a wonderful job of representing Piazza Honda of Reading. She is very pleasant, kind, and courteous. Her knowledge of her job and her warm smile are reassuring as is her obvious comm More

by TIMO8
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Piazza Honda of Reading responded

Thank you, TIMO8! We're so happy to hear that Theresa made your experience at Piazza Honda of Reading exceptional. We will pass along your kind words!

October 21, 2025

Dealership Rating
Employee Rating

Dealership is clean, but just needs to be modernized and brought up-to-datein appearance More

by J.BROSSMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Oct 22, 2025

Piazza Honda of Reading responded

Thank you for taking the time to share this feedback with us; we will certainly keep it in mind for future improvements. Please don't hesitate to reach out if we can be of service again in the future! - The Piazza Honda of Reading Team

October 20, 2025

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Theresa Darrow was very helpful having my CRV serviced. I needed a new drivers side mirror, she helped having the new mirror put on, and was able to have my car inspected in one trip to the service center. More

by MLW5746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Oct 21, 2025

Piazza Honda of Reading responded

Theresa and our team are always here to deliver efficient service. Thank you so much for choosing Piazza Honda of Reading and sharing your business here! Drive safely!

October 20, 2025

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The valet service was great and the car was repaired quickly. It runs fine now. More

by RICARDO.BAILEY3
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Piazza Honda of Reading responded

Thank you for the glowing review! We appreciate your support! - Piazza Honda of Reading

October 19, 2025

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Employee Rating

They are very thorough in dealing with my car’s issues. They explain the issue so I can understand the importance. More

by WOODALLA123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2025

Piazza Honda of Reading responded

Thank you for your trust in our team! We are happy to hear you are satisfied with the service we provide. Come back and see us at Piazza Honda of Reading next time!

October 18, 2025

Dealership Rating
Employee Rating

Reps are great and scheduling is usually flexible in my experience. Just wished their mechanics were a bit more consistent with their quality repairs or dismantling and mantling of certain parts. More

by ELFRY.MARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Piazza Honda of Reading responded

We're happy to hear you've had a positive experience with our team at Piazza Honda of Reading! We also appreciate your feedback regarding our work. We'll be sure to share your comments with our service department to ensure we continue to improve. Thank you for your business and please reach out if there's anything else we can do for you!

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