Theresa Darrow
Theresa Darrow at Piazza Honda of Reading

Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9
792 Reviews
4.9

792 Reviews

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792 Reviews of Theresa Darrow

February 20, 2026

Dealership Rating
Employee Rating

The place is nice, the employees are friendly. The surface on credit card usage is ridiculous. More

by JUANADEJESUS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Piazza Honda of Reading responded

Hi Juanade! Thank you for your feedback. We’re glad to hear you found our location nice and our team friendly at Piazza Honda of Reading. We’re sorry to hear you were frustrated with the credit card service fee. We understand how additional charges can be disappointing. The fee helps cover processing costs from the card providers, but we certainly never want it to feel unreasonable or unexpected.

February 18, 2026

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There is always prompt and courteous service, and the employees in the service department explain everything. More

by ACES1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Feb 18, 2026

Piazza Honda of Reading responded

We appreciate your kind feedback! We’re pleased to hear our team always provides prompt and clear service. Thank you for choosing Piazza Honda of Reading!

February 16, 2026

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They are all friendly helpful and very knowledgeable about all services and products. I will be back in the future! More

by nstambaugh0498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Piazza Honda of Reading responded

We’re pleased to hear you’re in good hands with our team! Thank you for choosing Piazza Honda of Reading and for sharing your support.

February 13, 2026

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Excellent Service. Good communication and clear about what they do, plus a very pleasant staff. More

by LUIS FERNANDEZ
Service Price Transparency
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Recommend Dealer
Yes
Feb 15, 2026

Piazza Honda of Reading responded

Hi Luis! We’re thrilled to hear that you experienced excellent service and appreciated the clear communication from our team. Providing transparency and maintaining a pleasant, welcoming environment are very important to us, so it’s great to know that came through during your visit to Piazza Honda of Reading!

February 05, 2026

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My service advisor, Theresa, was very friendly and informative. My experience upon picking up my car was also very pleasant. I felt like the service was personalized. More

by Vanessa
Service Price Transparency
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Recommend Dealer
Yes
Feb 06, 2026

Piazza Honda of Reading responded

Vanessa, thank you for sharing your experience with Theresa and the Piazza Honda of Reading team! See you next time!

February 03, 2026

Dealership Rating
Employee Rating

I showed up with no appointment and they took care of my CRV in no time! I appreciate the transparency about what they were working on as they were working on it. More

by AdamZiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Piazza Honda of Reading responded

Adam, reviews like this one make our day! Thank you for choosing Piazza Honda of Reading and for sharing your experience. See you next time!

February 01, 2026

Dealership Rating
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Excellent service, the people were very friendly and worked quickly. I would definitely recommend them. More

by LETicia
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Piazza Honda of Reading responded

Hi Leticia, we are pleased to read your kind words about our team! Thank you for recommending Piazza Honda of Reading!

February 01, 2026

Dealership Rating
Employee Rating

Nice to have women in this workplace. Very efficient services performed fine. Labor costs too high. More

by UNIONJACKRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Jablonski

Feb 03, 2026

Piazza Honda of Reading responded

Hi Jack! Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with the efficiency of our team and the quality of the service provided. We also appreciate your honest comments regarding labor costs, as this feedback helps us review and improve our pricing and overall value at Piazza Honda of Reading!

January 31, 2026

Dealership Rating
Employee Rating

Teresa was very polite, helpful and knowledgeable when we were there. She also text me to keep me updated. Excellent service! More

by loweryt367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Feb 02, 2026

Piazza Honda of Reading responded

Thank you for sharing your wonderful feedback about Teresa! We're glad she made your experience a positive one at Piazza Honda of Reading.

January 30, 2026

Dealership Rating
Employee Rating

Service was fantastic. Maintenance was a job well done, and all of the service advisors I worked with were great. More

by MattyJ
Recommend Dealer
Yes
Jan 31, 2026

Piazza Honda of Reading responded

Thank you for sharing your thoughts about the Piazza Honda of Reading team, Matty! We hope we can assist you again in the future. Safe travels!

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