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Theresa Darrow
Theresa Darrow at Piazza Honda of Reading

Theresa Darrow | Page 9

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9
793 Reviews
4.9

793 Reviews

Write a Review

793 Reviews of Theresa Darrow

October 01, 2025

Dealership Rating
Employee Rating

Piazza Honda of reading is a great place to take your vehicle. It’s clean, friendly, and efficient. I feel at home when I’m there and I trust the whole team More

by EDOUGHERTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz, Joe Walker, Amelia Kachel, JON BARTH , Wesley Wixon

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Oct 02, 2025

Piazza Honda of Reading responded

Thank you for this glowing review! We're delighted you feel at home with our team and we look forward to seeing you next time here at Piazza Honda of Reading!

September 29, 2025

Dealership Rating
Employee Rating

Good service and communicators but very expensive. I only go for things my mechanic cant do without a lift. More

by RONCOFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Jablonski

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Sep 30, 2025

Piazza Honda of Reading responded

Thanks for your feedback. We're glad to hear you appreciate our service and communication. We understand that cost is an important factor, and we always aim to provide value for the services that require our specific equipment and expertise. Please reach out to our team directly at 610-777-7601.

September 28, 2025

Dealership Rating
Employee Rating

The attendance of the crew at the dealership was peak quality, but the front passenger wheel came loose, losing 3 lug nuts and creating a dangerous roadside stop, ruining our weekend plans. More

by GEORGERHOADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JON BARTH

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Sep 29, 2025

Piazza Honda of Reading responded

Good Morning, Mr. Rhoads. I deeply apologize for the position you were faced with this weekend after service. I do not take this lightly and will be conducting a full investigation of the issue to ensure that this does not happen again. I take the safety of my customers very seriously and this will be handled immediately. However, I do want to make sure that you are safe and that I do everything I can to make sure you are taken care of. Please call me at 610-777-5618 or respond to my text message at your earliest convenience Thank you Beka M Service Manager

September 28, 2025

Dealership Rating
Employee Rating

Attentive and on time. Nice Valet greeted us. He was very polite. Kept us updated. More

by JMBALLABAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 29, 2025

Piazza Honda of Reading responded

Thank you for the five-star rating! The team looks forward to working with you again! – Piazza Honda of Reading

September 28, 2025

Dealership Rating
Employee Rating

I came early morning, felt fast and easy. In and out of the place. Great service More

by LCJOHNSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 29, 2025

Piazza Honda of Reading responded

Your support shines as bright as five stars! See you again soon! Thank you! - Piazza Honda of Reading

September 28, 2025

Dealership Rating
Employee Rating

They do a nice job for me and my vehicle and they are fair and honest More

by GLENN.CHESTNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Milanes

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Sep 29, 2025

Piazza Honda of Reading responded

Thanks for the stellar rating! We're glad you had a great experience! - Piazza Honda of Reading

September 28, 2025

Dealership Rating
Employee Rating

Service was excellent and done on time with all questions answered. Online scheduling was easy as well More

by CIVILIAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 29, 2025

Piazza Honda of Reading responded

Thank you for your kind words about our team and our process! It was our pleasure to assist you at Piazza Honda of Reading. See you next time!

September 26, 2025

Dealership Rating
Employee Rating

This is a world class operation from front to back. They have great people great prices and great service. Thanks to the entire team! Everything was fair and honest and upfront. More

by Nickchiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Steltz, Andy Spengler, Joe Walker, JON BARTH , Wesley Wixon

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Sep 26, 2025

Piazza Honda of Reading responded

We're delighted to hear you had such a positive experience at every stage of the process, from the team to the service. Your feedback means a lot to us, and we look forward to serving you again at Piazza Honda of Reading!

September 26, 2025

Dealership Rating
Employee Rating

Very helpful for scheduling o. A timely manner. Oil change and tire rotation was very efficient More

by SBECKETT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Franco, Beka Moatz

Print
Sep 26, 2025

Piazza Honda of Reading responded

A huge thank you for your amazing rating! We’ll be here whenever you need us again! - Piazza Honda of Reading

September 25, 2025

Dealership Rating
Employee Rating

Everyone was courteous and professional . Time was fine I went to breakfast and then the car was done right after breakfast. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz, Cindy Patton, Amelia Kachel

Print
Sep 25, 2025

Piazza Honda of Reading responded

Lisa, it's great to hear you were well taken care of by our team! Thanks for choosing Piazza Honda of Reading - we hope to see you again next time!

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