Thien Do | Page 14

E300 2017 Great experience at this dealership, very friendly and helpful Sales consultants. Answered all the questions we had and walked us through with perchi Great experience at this dealership, very friendly and helpful Sales consultants. Answered all the questions we had and walked us through with perching our dream car. Extra thanks to Thien for patient helping us out without even getting lunch. And also thanks to Kevyn for sending us price quotes. More

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Service is absolutely garbage Service is absolutely terrible. My family and I went to go check out one of their show cars on the floor and we were never greeted by a SINGLE sales p Service is absolutely terrible. My family and I went to go check out one of their show cars on the floor and we were never greeted by a SINGLE sales person. We felt very discriminated and at the same time very shocked and disappointed in their customer service and the way they treat people. Don't be fooled, be smart and go to a reputable dealership. You have been warned. More

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Very simple straight forward process!!!!!! These were honest, straightforward and made the process for easy for us. We may be life long customers now. There is no reason to even talk to anoth These were honest, straightforward and made the process for easy for us. We may be life long customers now. There is no reason to even talk to another dealer for any of our auto purchases. More

by bradp311 Verified Customer Verified Customer

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Thien was helpful and an outstanding sales man Thien do was really helpful and an outstanding service. I would recommend him to anyone who is looking for a car. He will hook you up with the best pr Thien do was really helpful and an outstanding service. I would recommend him to anyone who is looking for a car. He will hook you up with the best price possible! More

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Poor business practices, you may wish to avoid We looked at and agreed to purchase a used car on 9/11/18. We made the purchase contingent on our mechanic's inspection. We took the car home and into We looked at and agreed to purchase a used car on 9/11/18. We made the purchase contingent on our mechanic's inspection. We took the car home and into our mechanic on 9/12/18. Our mechanic had a long and expensive list of repairs. We returned the car on 9/12/18 and THEY HAD CASHED OUR CHECK!! The sales manager John Foster said he felt our mechanic was overly cautious and perhaps greedy for business. He agreed to pay for an inspection of the car, a Volvo with Fisher Volvo to allay our concerns. We left with no car and no money but the agreement to have the car inspected and the sale would be on if all checked out. They finally got the car into Fisher on 9/20/18. Fisher had a pretty long and expensive list of their own and we elected to pass on the car. We were told on Thursday 9/20/18 that a check could not be cut because it was after 5. We got a call on Friday 9/21/18 informing us we could not have a check, as our check had not cleared. We checked our account and our check cleared on 9/13/18. We went back and forth on Friday and were finally told we would have a check cut on Friday. We called, we dropped by, we waited, we called again. No check. Finally we got a call and were informed that the general manager needed to sign the check and he was not at that location on Friday, but he would for sure be there on Monday and I would have a check by 5 pm Monday. It is currently 5:47pm, they are not returning my calls, I have no check. I highly question their ethics and business practices. I cannot in any way recommend that anyone do business there. I would like to get my $10,378 check, they have had it in their account since 9/13/18, so 11 days. Quite distressing and unacceptable. More

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Dream come true Thank you for looking at all possible options to make my one day to own a Mercedes come true and welcoming me to the Mercedes family. Thank you for looking at all possible options to make my one day to own a Mercedes come true and welcoming me to the Mercedes family. More

by SAVANNAH.DESOTO Verified Customer Verified Customer

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Friendly and competent! Thien makes shopping and buying a car a relaxed and enjoyable experience! We just purchased a lovely vehicle from the dealership, and Thien informed a Thien makes shopping and buying a car a relaxed and enjoyable experience! We just purchased a lovely vehicle from the dealership, and Thien informed and guided us throughout the process. We recommend seeking him out if you find yourself at the Beaverton Mercedes showroom. More

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Flawless Online Purchase Quick email responses and excellent customer service from sales staff. They answered all my questions and kept in constant contact through the purcha Quick email responses and excellent customer service from sales staff. They answered all my questions and kept in constant contact through the purchase process. My first online purchase and would not hesitate to purchase another vehicle from Mercedes-Benz of Beaverton. Thank you! More

by vlvillegas Verified Customer Verified Customer

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Exceptional Thien was nothing short of exceptional. He was very responsive and made sure all my questions were answered. Ian was spectacular as well. Very quick a Thien was nothing short of exceptional. He was very responsive and made sure all my questions were answered. Ian was spectacular as well. Very quick and thorough. One of the absolute best care buying experiences I have ever had. Thank you! More

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Great experience Dealership was very professional and every person I dealt with was extremely nice. I would recommend using Mercedes Benz of Beaverton to anyone buying Dealership was very professional and every person I dealt with was extremely nice. I would recommend using Mercedes Benz of Beaverton to anyone buying a vehicle. More

by Bdorf09 Verified Customer Verified Customer

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