Thomas Bobertz | Page 2

Service was fine. They fixed what needed to be fixed, but the communication was TERRIBLE. They picked my car up for service via their valet system on Friday. The servi They fixed what needed to be fixed, but the communication was TERRIBLE. They picked my car up for service via their valet system on Friday. The service technician called me once my car was received and stated that they were uncertain how long it would take to service the vehicle and that it might take until Saturday. He assured me he would call back before the end of business on Friday with an update. Didn’t hear anything from them on Friday. Called the dealership on Saturday for an update. No one was able to speak with me right then but I was assured that someone would call me back. No one called me back on Saturday. On Sunday I called and left a voicemail requesting someone call me as soon as possible on Monday. On Monday I finally received a text that included a service video. The video was dated from Friday afternoon! Then someone finally called to tell me my vehicle was done and we arraigned valet service back to my home. I received a text letting me know they would notify me when the vehicle was on its way. And that was the last thing I heard from them. 4 hours later imagine my shock that I find my car sitting in my driveway, unlocked with the keys visible in the council! Who knows how long it had been sitting there, ripe for stealing! No one knocked on my door or called or texted as promised. I called the dealership and asked to speak to a manager. They assured me someone would call me back ASAP on Monday afternoon. Now it is Wednesday and I have yet to hear from them. Never bringing my vehicle back to Morris’s Ford Buffalo. More

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The staff were all extremely fun, knowledgeable and easy to work with. Especially sales, management and finance. to work with. Especially sales, management and finance. More

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Gene Fredrickson went out of his way to find the car I was looking for & helping me through the process. We drove from Michigan to pick up the car & Gene & his team had all the paper work ready, everyone was looking for & helping me through the process. We drove from Michigan to pick up the car & Gene & his team had all the paper work ready, everyone was super helpful & made the transaction smooth & seamless More

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Easy to work with. Always on time. Best customer service I have had at any dealership Always on time. Best customer service I have had at any dealership More

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Very good help every time I go there Mariah is always great with all she has done go help me in my needs great with all she has done go help me in my needs More

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I appreciated how friendly and helpful everyone I dealt with during the long wait for my Ranger. Supply Chain issues are not Morrie's issue, which I understand. I look forward to a great relationship like with during the long wait for my Ranger. Supply Chain issues are not Morrie's issue, which I understand. I look forward to a great relationship like we have had in the past. More

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very clean. every one helpful. mike had mustang in a heated bay. transaction went smooth. every one helpful. mike had mustang in a heated bay. transaction went smooth. More

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Very helpful at getting us the combination of options and color that were important to us at a great price color that were important to us at a great price More

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I was warmly greeted as I entered the showroom floor and received help promptly. Everyone was happy to help and answer any questions that I might have. Great, buying experience. received help promptly. Everyone was happy to help and answer any questions that I might have. Great, buying experience. More

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Great professional service…. friendly and very nice…They help you if you need anything for your car friendly and very nice…They help you if you need anything for your car More

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