Thomas Corzo | Page 7

Thomas was very courteous and helpful. But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to he But the receptionist and customer service attendant both are not helpful do not see or understand customer needs or not willing to find the way to help. Simply know the word NO More

by SONUREGMI Verified Customer Verified Customer

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The team at Nissan were professional, attentive, and quick. I did not have to wait long and everything was well explained. The person providing service was very. Courteous and knowledgeable. quick. I did not have to wait long and everything was well explained. The person providing service was very. Courteous and knowledgeable. More

by ALESLIE Verified Customer Verified Customer

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I dropped my car off on a Sunday for a service appt on Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to he Monday. I stood by the front desk for about 10 minutes before anyone noticed I was there. I didn’t know what to do so I was waiting for someone to help me. I think they were hoping I was not a car buying customer because it was so close to closing. Once I got noticed, help was friendly and positive. More

by ANDRTNNR Verified Customer Verified Customer

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The dealership is very personal and professional. There are dealerships closer to me but I like the folks here at silver springs Nissan . There are dealerships closer to me but I like the folks here at silver springs Nissan . More

by Gala Diane Hicks Verified Customer Verified Customer

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The dealership was okay. I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not ope I got the Synthetic oil change & Multi-Point Inspection, but nobody mentioned my Air Bag & Tire light was on. When I picked up my car I could not open the door because I was given the wrong Key Fob! More

by CHARLES.HUGHESJR Verified Customer Verified Customer

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The best place to get work done on your car is Jim Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a p Coleman Nissan of Silver Spring Md. Thomas is always great and they get it done right the first time everytime. Everytime I come here it's always a pleasure. More

by jadelson65 Verified Customer Verified Customer

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Better than I expected. Car was washed with the service! Service completed within an hour. Car was washed with the service! Service completed within an hour. More

by DAVID.ALLEN247 Verified Customer Verified Customer

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There’s no right person for the right working service for electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) f electric vehicles on time, no responsibility for customers,no punctuality,nothing they do for customers after the car is in service (i spent $600 ) for car rental due to my car in shop but no one inform when the vehicle is ready or not service,careless for customer expenses atleast they have to pay my rental expenses because they clumsy poor desrspect service,the worst guy Brian only responded one specialist so always busy b/c him in my life friend family i don’t like to see or buy any nissan or electric leaf.Tnx for the mangers his time and listening the situation even if he can don’t any thing only 1 person for electric car .i suggest pls do even think about to go service i take my car for service even manufacture call as they said it takes one day they never ever do anything at all just keep the car on park when i call how’s my car service going on there answer very unprofessional we don’t doing anything if you like u can get it or we will c what we can, then i take out my car after week they don’t do anything, they don’t call me why they keep 2week no notice me no texting no fixing car i am so unhappy and feel always mad and wasted my money and my time because their poor service and i don’t understand their service from this big company i rate them below 0. never ever don’t waste time and money to get service from this place. More

by FT Verified Customer Verified Customer

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Very friendly and explain what was needed for my car and courtesy. The only withdraw I think I have is Prices for parts and labor very uncomfortable. Should have discount for Seniors courtesy. The only withdraw I think I have is Prices for parts and labor very uncomfortable. Should have discount for Seniors More

by BETTYE.JACK Verified Customer Verified Customer

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I had the pleasure of purchasing my new Nissan Ariya from Jim Coleman Nissan of Silver Spring, and the entire experience exceeded my expectations. From the moment I walked in, the team (Richard Okogun, Jay A Jim Coleman Nissan of Silver Spring, and the entire experience exceeded my expectations. From the moment I walked in, the team (Richard Okogun, Jay Adelson, Ike Oyegun, Ashley Britton and Tom) were welcoming and professional. They patiently answered all my questions, also the neediness of my need and wants in my new Ariya. Ensuring I understood all the features of my new vehicle. The transaction was transparent and hassle-free, reflecting their commitment to customer satisfaction. I'm thrilled with my purchase Nissan Ariya Platinum+ E-Force and would highly recommend Jim Coleman of Silver Spring, to anyone looking for a seamless car-buying process, be it new or used. More

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