Thomas Esparza | Page 5

Very professional dealership with warm and friendly people that made me very comfortable with the whole experience. My rep Brian was 1st class people that made me very comfortable with the whole experience. My rep Brian was 1st class More

by paisleyspappy21 Verified Customer Verified Customer

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Just wow. Danny was absolutely amazing. We’ve had bad luck with the last three cars we were sold elsewhere, where salespeople pushed things on us just to make Danny was absolutely amazing. We’ve had bad luck with the last three cars we were sold elsewhere, where salespeople pushed things on us just to make a quick sale. Danny was the complete opposite. He actually listened and matched our lifestyle to the right car, without overselling anything we didn’t need—and instead explained and recommended what we truly did need. He took the time to explain everything in detail: how the car works, where everything is, the performance, and even took us on multiple test drives. We weren’t expecting to buy a car that day at all, but Danny made the experience so comfortable, honest, and pressure-free that we confidently pulled the trigger. I’m pregnant and came straight from work without having eaten, and Danny even offered complimentary food, which meant a lot. Even after the deal was basically done, he stayed with us, continued explaining the car, and genuinely talked with us about our life. He actually cared—we never felt like just another customer or a walking wallet. Danny truly made us feel like part of the Subaru family. This was hands-down the best car-buying experience we’ve ever had, and we will never buy a car anywhere else again. Highly, highly recommend. More

by alyssabonde1738 Verified Customer Verified Customer

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Dealership was nice and clean. There was a lot of customer parking so going in and out was very easy. There was a lot of customer parking so going in and out was very easy. More

by makela Verified Customer Verified Customer

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Very friendly and courteous dealership. Bright, pleasant, up to date dealership that went over and above to offer professional and helpful service. Bright, pleasant, up to date dealership that went over and above to offer professional and helpful service. More

by JUDIJEAN3 Verified Customer Verified Customer

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Very helpful friendly and knowledgeable. Did not feel pressured, left feeling good about the whole experience. Did not feel pressured, left feeling good about the whole experience. More

by mikerervin Verified Customer Verified Customer

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Tom Esparza was our salesperson and was fantastic. He didn’t make us feel rushed and listened to all of my concerns and was able to with us in every way we needed. Would definitely recommend both this He didn’t make us feel rushed and listened to all of my concerns and was able to with us in every way we needed. Would definitely recommend both this dealership and Tom. More

by rose Verified Customer Verified Customer

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We were very happy with the process of finding the car we wanted.Moises did a great job helping us with our new Subaru in all the features we wanted. We really liked the great selection that Sutherlin Subaru wanted.Moises did a great job helping us with our new Subaru in all the features we wanted. We really liked the great selection that Sutherlin Subaru had. And we also felt that the financial part of the transaction went smoothly with the counselor who gave us some great options and great recommendations. We would definitely recommend Sutherlin Subaru to anyone who’s looking for their perfect car. More

by mrcalc Verified Customer Verified Customer

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Sutherlin Subaru delivers a refreshingly straightforward car-buying experience. The staff is honest and friendly with no high-pressure sales tactics. The cars on the lot are clean and well-maintained. Only car-buying experience. The staff is honest and friendly with no high-pressure sales tactics. The cars on the lot are clean and well-maintained. Only downside: never received a promised receipt. Despite this minor hiccup, I’d recommend them for anyone seeking a relaxed, trustworthy dealership.​​​​​​​​​​​​​​​​ More

by KOOLJER24 Verified Customer Verified Customer

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Tom Espiranza exceeded my expectations and made the process easier than it might have been. After first visiting this dealer I shopped around for a month then came back to tom. He hit all of the requir process easier than it might have been. After first visiting this dealer I shopped around for a month then came back to tom. He hit all of the requirements. He was professional, knowledgeable and didn’t add extra fluff to confuse me. He repeated what I needed to hear again. He was thoughtful and considerate that my advanced age requires a bit more time to absorb and process new technology. I couldn’t have asked for a better guide. I’m very greatful to tom. He’s made sure I know he’s there for me when I have more questions. Which I already do. I call my car HAL 9000. From space 2001 a space odyssey.. there’s a lot to learn. Tom listened to me and then filled in answers to questions that I would have asked, if I had known more. Our conversation seemed to become a productive partnership. To my advantage. More

by geri_ferguson Verified Customer Verified Customer

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We had a great experience at HB Subaru. . Worked with John McCarty, he went over and beyond to find the specific car and price we wanted.and an absolute pleasure to work with. He had displa . Worked with John McCarty, he went over and beyond to find the specific car and price we wanted.and an absolute pleasure to work with. He had displayed great customer service and overall knowledge on the 2025 Crossttreck we were purchasing. Ryan in the credit department was also knowledgeable and a pleasure to work with. Very happy with our purchase. More

by slmason93 Verified Customer Verified Customer

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