Thomas Esparza

They were extremely attentive and friendly. Kept me updated every minute. i would recommend to a friend. Kept me updated every minute. i would recommend to a friend. More

by yadira.gzuno Verified Customer Verified Customer

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The staff at Sutherlin Subaru are amazing and very helpful. Miguel was great throughout the whole process and Ryan from Finance made the transition smooth and easy. 100% will buy another car here. helpful. Miguel was great throughout the whole process and Ryan from Finance made the transition smooth and easy. 100% will buy another car here. More

by lloyd531sanchez Verified Customer Verified Customer

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Good service. Plus uber pickup and arrangement. . Thanks, Sutherland Subaru. I will be there in my next maintenance appointment. Plus uber pickup and arrangement. . Thanks, Sutherland Subaru. I will be there in my next maintenance appointment. More

by NONE2341 Verified Customer Verified Customer

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They added $20,000 to my loan without telling me. They lied about everything. I’ve made it my mission to tell everyone that I come across how dishonest your entire team. They lied about everything. I’ve made it my mission to tell everyone that I come across how dishonest your entire team. More

by campcamie Verified Customer Verified Customer

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Great dealership with friendly people. Each time I have had service , they were very helpful and explained everything throughly Each time I have had service , they were very helpful and explained everything throughly More

by SOPHINESUEB Verified Customer Verified Customer

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Everybody is very kind, nice and attentive and they should all get a massive raise everybody across the whole department, but there’s one thing that needs to be done your software system how you receiv should all get a massive raise everybody across the whole department, but there’s one thing that needs to be done your software system how you receive payment from debit and credit cards needs to be tightened up and overhaul it really put a damper on the service that could be really provided and it’s not the fault of the service people. It’s the fault of the software program. It’s not seamless. It should take just moments with the technology available so you might need to get a technician in there and really troubleshoot, I had to do payment on my phone after nearly 10 minutes of going back-and-forth and trying the card and so forth so that’s one thing. The other thing is there needs to be more seamless Communication between the text that are working on the car and the people in the front and the service department my car was actually repaired and I purchased a part that I didn’t need. It wasn’t until I got in the car that I found the car was repaired so the communication lines between the departments needs to be a little more Seamless. More

by spidey.demontrond Verified Customer Verified Customer

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The team at Sutherlin made the trade-in and vehicle purchase process a breeze...even tho I was buying remotely from Texas! purchase process a breeze...even tho I was buying remotely from Texas! More

by tyoung130 Verified Customer Verified Customer

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John was the best! so down to earth, not pushy, and took the time to get us what we wanted! so down to earth, not pushy, and took the time to get us what we wanted! More

by kcrowl11 Verified Customer Verified Customer

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Amazing group of people! Excellent customer service and very patient with my questions on the different lease options. Excellent customer service and very patient with my questions on the different lease options. More

by dan@kindtocanines.COM Verified Customer Verified Customer

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Efficient, great customer service, and Miguel was super helpful & honest. Would definitely return for service. helpful & honest. Would definitely return for service. More

by ssgnova17 Verified Customer Verified Customer

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