Thomas Fagan
Thomas Fagan at Land Rover Boerne
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Thomas Fagan

Product Specialist

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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5.0
25 Reviews

I am a huge Jaguar Land Rover Enthusiast that has owned many Land Rovers and Jaguars. Began as a customer in 2018 and enjoy the brand and dealership so much I decided to work here. I treat every customer the same way I would want to be treated and will Go Above & Beyond to give you the best experience! I am very thankful for all my customers and their business. When I am not working I enjoy spending time with my family going on adventures off roading, hiking, golfing, wake surfing, hunting, and L-I-V-I-N. I am a 6th generation Texan and am grateful and blessed to live in this Lone Star State.

Dealership Experience

3 yrs, 9 mos

Industry Experience

3 yrs, 9 mos

5.0

25 Reviews

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25 Reviews of Thomas Fagan

May 15, 2024

Dealership Rating
Employee Rating

WONDERFUL DEALERSHIP AND SERVICE! !!! I RECOMMEND TO EVERYONE LOOKING FOR A NEW OR PREOWNED CAR!! More

by lkbrooks87
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Gies III , Zach in service is awesome!!

May 16, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 10, 2024

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Awesome service and sales! Couldn’t recommend any higher! Exceptional everything!! I am a repeat customer and will be buying from them as long as we live in the area! More

by lkbrooks87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach in service

Apr 11, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

April 06, 2024

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Employee Rating

The reason for giving you 1 star is because I had made the deal and to paying the car full in cash and when I star singing the documents the person told me he can’t register the vehicle because I had for More

by FER.GON.CHA.6
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Don’t remember his name

Apr 08, 2024

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

March 26, 2024

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Tom is courteous and most importantly, Genuine. .. The car industry could learn a lot from this man. Never pushy. Always calm, precise and direct. This is our 4th transaction with him and we will co More

by mbryant74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Haines

Mar 27, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 19, 2024

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Employee Rating

Everything was great! Thanks so much to Tom Fagan, and the team at Land Rover & Jaguar dealership. It was the best experience buying my dream car! More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Land Rover Boerne responded

Sandy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 17, 2024

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Employee Rating

Good service. Friendly group. Easy to make appontments and seem to be on time. Enjoy the staff More

by gdmdukefan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

March 16, 2024

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Employee Rating

Great experience! My 6th Land Rover and best experience yet. Would highly recommend the team. More

by johnhay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Land Rover Boerne responded

john, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 09, 2024

Dealership Rating
Employee Rating

The dealership, sales staff and experience were wonderfully beyond my expectations. I had gone to Cavender Land Rover first and was discouraged and disappointed. I wanted a green or blue Defender. More

by kristi.esta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Solano , Mychal

Mar 09, 2024

Land Rover Boerne responded

kristi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

March 06, 2024

Dealership Rating
Employee Rating

Thomas continues to go above and beyond for his clients. Even after the sale is closed. His service is unparalleled, we have purchased dozens of cars and never had an associate like Thomas. He helped us loc More

by SPARK.DESIGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

February 27, 2024

Dealership Rating
Employee Rating

We have purchased 5 vehicles from Tom Fagan and Land Rover Boerne over the last 4 years. They consistently provide a 5-star customer experience. More

by Ewhite94
Recommend Dealer
Yes
Feb 28, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

1

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