Thomas Ford
Thomas Ford at Schumacher Chevrolet
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Thomas Ford | Page 2

Sales Associate

Schumacher Chevrolet

3720 Northlake Blvd
Lake Park, FL 33403

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Thomas Ford

December 19, 2019

Dealership Rating
Employee Rating

4 Horrible experiences STAY AWAY!!!!!!!!!!!!!!!!!!!!!!1 Bought a 2014 Volt was supposed to be white and the dealership told me he was looking at it, so i flew down from NY to find out it was black and they More

by K Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Harvi Lipman

Dec 20, 2019

Schumacher Chevrolet responded

K Warren, thank you for taking the time to offer your rating and input. We appreciate you. The situation you describe is not in keeping with our customer service goals. Have you had an opportunity to speak with a Manager? Am I understanding that the issues you are referring to go back to 2014 and 2016, as well as your current selection? Please let me know if I may assist you. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

December 17, 2019

Dealership Rating
Employee Rating

Tom Ford — champion sales person. Professional - knowledgeable, no pressure— With his help in 2016 and again in 2019 I drove away confident that I made the best choice for my own needs. Excellent More

by H.C.
Recommend Dealer
Yes
Dec 20, 2019

Schumacher Chevrolet responded

HC, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Tom was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

December 02, 2019

Dealership Rating
Employee Rating

Excellent Tom Ford is the most knowledgeable sales rep I have dealt with. He knows the product line inside and out. Tom went above and beyond to secure the vehi More

by Bradley J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 05, 2019

Schumacher Chevrolet responded

Bradley, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Tom went above and beyond and was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

November 25, 2019

Dealership Rating
Employee Rating

Salesman Tom Ford is exceptional. He treats you professionally, friendly and like you are always his top priority customer. We appreciate him and he is a tremendous asset to Schumacher More

by bsementelli
Recommend Dealer
Yes

Other Employees Tagged: Mike Riley, David Springer, Dave Stadelman, Marty anderson

Nov 26, 2019

Schumacher Chevrolet responded

bsementelli, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

October 21, 2019

Dealership Rating
Employee Rating

Schedule Service Robert Nanz has been taking care of my car and me since I bought my Corvette he friendly and explains everything they do to my car an what to do to ta More

by GARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Nanz

Oct 22, 2019

Schumacher Chevrolet responded

Gary, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

October 03, 2019

Dealership Rating
Employee Rating

I’ve been going to Jessie and Tom for almost 10 years and they have treated my family with great service for years....I have no reason to look for another dealership because they always take of us with no he More

by The Turners
Recommend Dealer
Yes

Other Employees Tagged: Jesse Solari

Oct 08, 2019

Schumacher Chevrolet responded

Dear Mr. Turner, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

September 08, 2019

Dealership Rating
Employee Rating

Tom Ford was amazing Had a great experience at Schumacher. My sales person, Tom Ford, made the transition to my new 2019 Chevy Blazer super smooth. Not only did he gave More

by Dk HuEs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 09, 2019

Schumacher Chevrolet responded

Dk HuEs, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Tom and our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

September 06, 2019

Dealership Rating
Employee Rating

Car starting sluggishly, took it in for a battery check I was in a hurry that day, trying to make a doctor’s appointment. The battery was unexpected but Tom and Jessie saw that I was in and out in time to m More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Solari

Sep 09, 2019

Schumacher Chevrolet responded

Vicki, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

August 02, 2019

Dealership Rating
Employee Rating

Happy birthday to me! Smooth and easy negotiations. Happy customer. Drove in with a Volvo, bought a Dodge from a Chevy salesman named Ford! Now what are the odds of that More

by Dsailorman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2019

Schumacher Chevrolet responded

Dsailorman, thank you for taking the time to provide this 5-star review, we appreciate it. Wow! What are the odds of that is right! I am pleased to hear that you had a great experience with our Schumacher Automotive family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

July 30, 2019

Dealership Rating
Employee Rating

Always friendly I am always treated with courtesy. Jesse keeps me informed and makes sure everything is done correctly. Tom Ford always makes sure his customers are t More

by PSL1996
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Solari

Jul 31, 2019

Schumacher Chevrolet responded

PSL1996, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!