Thomas Fox | Page 11

I only know about service dept which is great! ! The people all are very friendly!! And helpful ! The people all are very friendly!! And helpful More

by S_HAGER Verified Customer Verified Customer

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Thomas in service is always helpful and takes pride in helping you maintain your car! helping you maintain your car! More

by kDRUCKENBROD Verified Customer Verified Customer

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Thomas is an exemplary employee at Parks Chevrolet. My car is in good hands with him. My car is in good hands with him. More

by ROSST28 Verified Customer Verified Customer

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Jordan and the team is always wonderful to work with. I appreciate all the hard work and excellent customer service. I appreciate all the hard work and excellent customer service. More

by SHYSHY34 Verified Customer Verified Customer

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Consistently friendly, organized, customer focused and attentive. Service depart has kept me coming back year after year. attentive. Service depart has kept me coming back year after year. More

by smc0 Verified Customer Verified Customer

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Great Job, Quick, Friendly, and no Pressure to perform nescience recommended services that as a Former GM Mechanic I do not agree with. nescience recommended services that as a Former GM Mechanic I do not agree with. More

by vigusd Verified Customer Verified Customer

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Stay away! I saw the bad ratings but hoped for the best. It was just like the previous ratings… have an appt but vehicle doesn’t get looked at until hours later I saw the bad ratings but hoped for the best. It was just like the previous ratings… have an appt but vehicle doesn’t get looked at until hours later. I was quoted a price to repair something but when I received a call, it was 3 times that amount. The reason? The service advisor said I told him a different issue, which isn’t true since I actually read the issue off to him based off of the report from the previous automobile shop that looked at it. No good! I will NEVER use Chevy Parks ever in life! More

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DO NOT BUY FROM HERE!!! They sold me the biggest lemon ever. The car literally died on the way home right after buying it, less than 10 miles from the dealership because they didn’t put any oil into the c ever. The car literally died on the way home right after buying it, less than 10 miles from the dealership because they didn’t put any oil into the car after their “inspection.” Had to argue with the old guy in service about the car not having oil. I obviously put some oil in it to come back the next day (I live in Salisbury) I’ve put close to $4k in car fixing it from engine fixes, to transmission fixes, etc within the first 3 months of owing car. The dealership didn’t have any interest in fixing it or even helping me fix it by offering any kind of discount. The only way they would help was “we can get you into something newer” literally! Got all the work done by the dodge dealer in Salisbury. They eventually felt so bad for me after throwing money into the car left and right they literally bought me a new transmission for free after fixing one thing after another in the one the car had from Parks, even though the car passed their 172 point inspection (lol okay) I just had to pay labor to put it in. They did all this for me, and this wasn’t even the dealership I bought it from! With all the problems it had/has I’m surprised the car passed their 172 point inspection they claim to do on used cars. To this day the car sits broken down, with to much negative equity, still making payments. Just do yourself a favor and STAY AWAY!! Would give 0 stars if could! More

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Excellent Service Department I've been going to Parks Chevrolet in Huntersville for more years than I can remember, and I've always received excellent service. Especially working I've been going to Parks Chevrolet in Huntersville for more years than I can remember, and I've always received excellent service. Especially working with their service adviser, Thomas Fox. I rarely write reviews, but there is no reason to take your car anywhere but here for service. The work is completed correctly, and they stand behind their service at a very fair price. More

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My Parks Chevrolet Experience The whole process was absolutely great. I could not have asked for more attention, assistance or for better treatment. The dealership staff, as well a The whole process was absolutely great. I could not have asked for more attention, assistance or for better treatment. The dealership staff, as well as the salesman and general manager really treated me like part of their family, not just as a customer. More

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