Tom McCafferty is the best Advisor.
Tom is knowledgeable and honest. Tom provides timely updates, and he explains everything and doesn't mind that I ask a lot of questions! Tom is wha
Tom is knowledgeable and honest. Tom provides timely updates, and he explains everything and doesn't mind that I ask a lot of questions! Tom is what customer service is all about and he should be the role model for others to follow.
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by Denise.Porcello
Service Price Transparency
Other Employees Tagged:
Lou the valet driver he is really polite and professional.
Oct 23, 2024 -
Herb Chambers Lexus of Hingham responded
Denise, thank you for highlighting Tom's exceptional service at Herb Chambers Lexus of Hingham! We're delighted to hear he provided such a knowledgeable and honest experience. Your feedback is greatly appreciated!
Very attentive and top notch service.
My car was clean a running great when I picked it up.
My car was clean a running great when I picked it up.
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by qmanasas
Oct 21, 2024 -
Herb Chambers Lexus of Hingham responded
There is nothing better than a great review. Thanks for giving Herb Chambers Lexus of Hingham your business!
They are very knowledgeable and very efficient.
All my questions were answered. All the work was very professional
All my questions were answered. All the work was very professional
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by maulucci
Service Price Transparency
Oct 21, 2024 -
Herb Chambers Lexus of Hingham responded
Thank you for sharing your experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team was knowledgeable and efficient in addressing all your questions. We appreciate the feedback and look forward to serving you again!
Always a pleasure doing business at Herb Chambers
Hingham
No hard sell from advisors
Honest no nonsense business practices are appreciated
Hingham
No hard sell from advisors
Honest no nonsense business practices are appreciated
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by lisal1261
Service Price Transparency
Oct 18, 2024 -
Herb Chambers Lexus of Hingham responded
We're delighted to hear that you appreciate the straightforward and honest approach at Herb Chambers Lexus of Hingham, Lisa. Thank you for your kind words, and we look forward to serving you again in the future!
Tom provided excellent customer service.
He is detailed oriented and provided several updates on the overall condition of the vehicle especially concerns about tire wear!!
He is detailed oriented and provided several updates on the overall condition of the vehicle especially concerns about tire wear!!
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by nsanta
Service Price Transparency
Oct 16, 2024 -
Herb Chambers Lexus of Hingham responded
We're delighted to hear that Tom provided excellent service and kept you informed about the condition of your vehicle at Herb Chambers Lexus of Hingham. Thank you for sharing this positive feedback!
All the people are great.
They listen to my concerns and make sure everything is ok when the service is complete. I have complete trust in the Servive team.
They listen to my concerns and make sure everything is ok when the service is complete. I have complete trust in the Servive team.
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by Mjburbine
Service Price Transparency
Oct 16, 2024 -
Herb Chambers Lexus of Hingham responded
Thank you for sharing your experience with us! We're delighted to hear that our service team at Herb Chambers Lexus of Hingham has earned your trust and addressed all your concerns. We look forward to serving you again in the future!
Exceptional and professional service experience.
Tom McCafferty, my Service Advisor, was knowledgeable and helpful to me (as he always has been) in selecting a new set of tires for my 2022 ES350. A
Tom McCafferty, my Service Advisor, was knowledgeable and helpful to me (as he always has been) in selecting a new set of tires for my 2022 ES350. A special "Atta-Person" for both Tom and the technician who installed my new set of tires and performed the alignment.
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by cchancey1
Service Price Transparency
Oct 11, 2024 -
Herb Chambers Lexus of Hingham responded
Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Tom and our technician provided exceptional service during your tire selection and installation. We appreciate the kind words, and we're here if you need anything else!
Professional service.
Good communication. Fair pricing. Scott, who checks the car in, is always friendly and efficient. As is my service rep Thomas.
Good communication. Fair pricing. Scott, who checks the car in, is always friendly and efficient. As is my service rep Thomas.
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by Carolmcsweeney7
Service Price Transparency
Other Employees Tagged:
Scott
Oct 10, 2024 -
Herb Chambers Lexus of Hingham responded
Carol, thank you for highlighting the professionalism and efficiency of our team at Herb Chambers Lexus of Hingham. We're glad to hear Scott and Thomas provided excellent service!
Great customer service from every department .
You feel valued from the moment you walk into the dealership
You feel valued from the moment you walk into the dealership
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by Nigel’s mom
Service Price Transparency
Oct 10, 2024 -
Herb Chambers Lexus of Hingham responded
We're delighted to hear you felt valued during your visit at Herb Chambers Lexus of Hingham. Thank you for the kind words about our team's customer service!
I am very satisfied with the customer service and
mechanical service that I receive here. -Thank you
mechanical service that I receive here. -Thank you
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by Carmenm
Service Price Transparency
Other Employees Tagged:
Elijah M Marciello; Fredrick Correia
Oct 09, 2024 -
Herb Chambers Lexus of Hingham responded
Carmenm, we're delighted to hear you're satisfied with the service at Herb Chambers Lexus of Hingham. Thank you for your kind words!