Thomas McCafferty | Page 2

Very precise quoting time required for the service on vehicle. Everyone was very professional and friendly during check in. vehicle. Everyone was very professional and friendly during check in. More

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Wonderful experience… the delivery was unremarkable and the pick up was not a problem for us but the driver got lost getting here! This was not a problem for us! the pick up was not a problem for us but the driver got lost getting here! This was not a problem for us! More

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Really good people and customer service experience, from the welcoming attendant to the service advisor. the welcoming attendant to the service advisor. More

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Very satisfied with service and dealership car was diagnosed and repaired in a timely manner diagnosed and repaired in a timely manner More

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Excellent communication on what needs to be done and what it will cost. Very comfortable waiting area. it will cost. Very comfortable waiting area. More

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Per usual amazing service experience and I only deal with Tom because I trust him to guide me with all my vehicle maintenance. Tom because I trust him to guide me with all my vehicle maintenance. More

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Always excellent service and would highly recommend. My service representative is great and very helpful as well as friendly. My service representative is great and very helpful as well as friendly. More

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Tom was extremely helpful during the recent service of my Lexus. He also got the service done in a timely manner and explained the additional service recommend. I was very pleased. Lexus. He also got the service done in a timely manner and explained the additional service recommend. I was very pleased. More

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Thomas was very informative, pleasant and professional; he provided updates about next steps and wait time. Bill (service technician) kindly provided me with suggestions re navigating my driver's seat/stee he provided updates about next steps and wait time. Bill (service technician) kindly provided me with suggestions re navigating my driver's seat/steering wheel position for comfort/safety. Overall a very positive experience. Thank you. More

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Tom was very respectful and professional. He made sure to get the 2026 sticker for my car after the service. I especially liked the video sent to my phone so I can review the process of healt He made sure to get the 2026 sticker for my car after the service. I especially liked the video sent to my phone so I can review the process of health check of tires and potential damages, while waiting on site. More

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