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Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
599 Reviews
5.0

599 Reviews

Write a Review

599 Reviews of Thomas McCafferty

October 21, 2025

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Employee Rating

Excellent efficient service buy a very qualified staff of professionals. Follow-up is top notch! More

by ArnieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira

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Oct 22, 2025

Herb Chambers Lexus of Hingham responded

We are so happy that our Herb Chambers Lexus of Hingham team delivered an excellent experience. Thank you, Arnie!

October 16, 2025

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Very precise quoting time required for the service on vehicle. Everyone was very professional and friendly during check in. More

by c.a.cormier
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 16, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your feedback! It's wonderful to hear that you had a smooth and professional experience from our team. We look forward to welcoming you back to Herb Chambers Lexus of Hingham in the future!

October 16, 2025

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I always bring my car for service here because of the service. They always check to see if anything needs to be taken care of. More

by Mary Lou
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Recommend Dealer
Yes
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Oct 17, 2025

Herb Chambers Lexus of Hingham responded

Mary, thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Your feedback means a lot to our team! Drive safely, and we look forward to seeing you again down the road!

October 11, 2025

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Wonderful experience… the delivery was unremarkable and the pick up was not a problem for us but the driver got lost getting here! This was not a problem for us! More

by carolmac508
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Recommend Dealer
Yes
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Oct 14, 2025

Herb Chambers Lexus of Hingham responded

Carol, thank you for your kind words and patience during the process! We truly appreciate it. Enjoy your new car, and we hope to see you again at Herb Chambers Lexus of Hingham!

October 10, 2025

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Really good people and customer service experience, from the welcoming attendant to the service advisor. More

by Robertkent97
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your feedback about our team, Robert! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham.

October 08, 2025

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Excellent communication on what needs to be done and what it will cost. Very comfortable waiting area. More

by fjgaul1
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Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Herb Chambers Lexus of Hingham responded

Thank you for your feedback! We are so grateful to have your business and we hope you choose Herb Chambers Lexus of Hingham again in the future. Have a wonderful day!

October 08, 2025

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Very satisfied with service and dealership car was diagnosed and repaired in a timely manner More

by Bill
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 09, 2025

Herb Chambers Lexus of Hingham responded

Hi Bill, thanks so much for taking the time to leave Herb Chambers Lexus of Hingham a great review!

October 06, 2025

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Per usual amazing service experience and I only deal with Tom because I trust him to guide me with all my vehicle maintenance. More

by DP
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Service Time
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Recommend Dealer
Yes
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Oct 07, 2025

Herb Chambers Lexus of Hingham responded

We are honored to have you as a customer, and we will pass your appreciation along to Tom. Thank you from all of us at Herb Chambers Lexus of Hingham!

September 25, 2025

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Always excellent service and would highly recommend. My service representative is great and very helpful as well as friendly. More

by Lisa
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Herb Chambers Lexus of Hingham responded

Lisa, thank you for sharing your positive feedback about our team! We truly appreciate your business and your recommendation. See you again at Herb Chambers Lexus of Hingham!

September 21, 2025

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Tom was extremely helpful during the recent service of my Lexus. He also got the service done in a timely manner and explained the additional service recommend. I was very pleased. More

by Wendybarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Herb Chambers Lexus of Hingham responded

It's great to hear that Tom provided helpful and efficient service. We’ll be sure to pass along your appreciation - we look forward to seeing you again at Herb Chambers Lexus of Hingham!

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