Thomas McCafferty | Page 4

Tom has been my service advisor for many years. He always explains everything and takes good care of me. Hingham Lexus is lucky to have him! He always explains everything and takes good care of me. Hingham Lexus is lucky to have him! More

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Always a good service experience at this dealership. Good service bundles. Easy to schedule. Prompt service. Good service bundles. Easy to schedule. Prompt service. More

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Always get get service from dealership and Tom McCafferty my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. my advisor. I like the video inspection they provide and always give me the best options to service my GX 460. More

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Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. More

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I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assuring that my vehicle continues to perform and run perfectly without any problems. Tom always takes time to explain all service that will be performed and I like the feature of the technician videoing of the examination of the brake pads, tire treads, and underside of the car. This is a first class operation. A speacial thanks to Tom and his team for the outstanding service they provide! More

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I just purchased a new Lexus NX300hybrid from Ryan Tierney. He was so professional and knowledgeable about these cars. This is my 4th Lexus from this dealership. I love the sales and service. I would Tierney. He was so professional and knowledgeable about these cars. This is my 4th Lexus from this dealership. I love the sales and service. I would highly recommend Ryan for sales. I would give him a 10 but it only goes to 5. I really appreciated all Ryan’s hard work making this process easier. He is the best. More

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Thank you Tom for taking care of my recent service - I love getting the video of the review of my vehicle - it helped me decide what service to go ahead with!! Lisa Monahan love getting the video of the review of my vehicle - it helped me decide what service to go ahead with!! Lisa Monahan More

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Tom McCafferty is so attentive kind and professional. This dealership is fortunate to have him. This dealership is fortunate to have him. More

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The other day I had unexpected service need. Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer Thankfully, as I could count Tom from service to oversee the issue & help with a satisfactory outcome. He is a true testament to the term customer service! More

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Tom Mccafferty in service on SAT 6-14-25 at 1 pm. Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife w Loaner ready and picked up my car at 3:30!!!!. I work Sat. so this was great!!! A 2021 350 Hybred used which I enjoy but too techy and my wife will not drive!! I need more dealer training. Sales training poor. I am 85 so this is part of the issue. If you have another I would buy but much less techy for my wife. Jerry & Claire Mello More

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