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Thomas McCafferty

Overview Reviews (607)

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Thomas McCafferty

Thomas McCafferty | Page 44

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0

607 Reviews

5.0

607 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (607)

607 Reviews of Thomas McCafferty

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February 18, 2022

Dealership Rating

Employee Rating

Tom always takes good care of my car concerns. Slipped me in the other Day with one of my needs. He is the Best Slipped me in the other Day with one of my needs. He is the Best More

by Moneycopper

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 20, 2022 -

Herb Chambers Lexus of Hingham responded

It's terrific to hear that you know you can rely on Tom to accommodate you and take care of your service needs! We're honored to be your chosen service provider at Herb Chambers Lexus of Hingham, and we hope you'll stop by again next time you require maintenance!

Feb 20, 2022 -

Moneycopper responded

Tom does a great Job

February 16, 2022

Dealership Rating

Employee Rating

Tom is very professional knowledgeable and courteous- does an amazing job. Credit to your dealership does an amazing job. Credit to your dealership More

by sharonlexus

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 17, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that Tom delivered such a successful and straightforward service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

February 12, 2022

Dealership Rating

Employee Rating

I was very pleased with Jared. He helped me with certain things that were wrong with my car. Soon as I pulled in he told me about my exhaust. Which I couldn’t figure out. Also he let me use a car until my c things that were wrong with my car. Soon as I pulled in he told me about my exhaust. Which I couldn’t figure out. Also he let me use a car until my car was fixed. And called once it was ready. I bought my car from you guys. I will be back for service again on my family’ cars. Plus possibly purchasing another car. More

by rhodesstanley

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Tierney , Brooke Carpenter

Feb 14, 2022 -

Herb Chambers Lexus of Hingham responded

We are thrilled that Jared and the team could deliver a five-star experience! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback. We look forward to your next visit!

February 09, 2022

Dealership Rating

Employee Rating

Everyone was most courteous and helpful. Tom McCafferty was exceptional as always and explained my car’s issue clearly was exceptional as always and explained my car’s issue clearly More

by Teachmarie

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Tierney , Jon Seekins

Feb 09, 2022 -

Herb Chambers Lexus of Hingham responded

We're glad you have such confidence in Tom and the Herb Chambers Lexus of Hingham service team! Thank you for the stellar review and for trusting us with your vehicle's care - we hope to see you back for any future needs that arise! Safe travels!

January 28, 2022

Dealership Rating

Employee Rating

Great service!Took care of everything and even washed Great service! Took care of everything and even washed the car in and out . Thanks! Great service! Took care of everything and even washed the car in and out . Thanks! More

by Raccaemail

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ruben Oliveira, Andrew Conley, Daniel Chen, John Yee, Felix Nepomuceno, Joe Cagdas , Kevin Chan, Claudia Melgarejo, Roberto Sanna

Jan 31, 2022 -

Herb Chambers Lexus of Hingham responded

The pleasure was all ours! Thank you for the excellent feedback and for trusting Herb Chambers Lexus of Hingham with your service needs - we'll be here if you need us again!

January 28, 2022

Dealership Rating

Employee Rating

Car looks and feels great. 5 stars!! Brought it in for 150,000 mile check and detail. Fantastic job!! Thanks Tom 150,000 mile check and detail. Fantastic job!! Thanks Tom More

by Lmon1030

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 28, 2022 -

Herb Chambers Lexus of Hingham responded

It is wonderful to hear that you love your vehicle! We appreciate your confidence in us here at Herb Chambers Lexus of Hingham! See you again next time you need us.

January 24, 2022

Dealership Rating

Employee Rating

Had an oil change and a sticker today. Tom and Jon took good care of me as usual. good care of me as usual. More

by Sjs1954

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Jon Seekins

Jan 25, 2022 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to assist you! Thank you for your confidence in Tom, Jon, and our team here at Herb Chambers Lexus of Hingham. See you next time!

January 24, 2022

Dealership Rating

Employee Rating

Always great service. Tom is a wonderful service advisor, and is very knowledgeable and through. and is very knowledgeable and through. More

by kathleenkilrain

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 24, 2022 -

Herb Chambers Lexus of Hingham responded

We appreciate these kind words about our hardworking service team! Thanks for giving Tom a special shoutout, and we'll see you again next time!

January 21, 2022

Dealership Rating

Employee Rating

Very simple and easy to work with communication is on point absolutely lovelyWould highly recommend point absolutely lovelyWould highly recommend More

by Binyab93

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ruben Oliveira, Andrew Conley, Daniel Chen, Felix Nepomuceno, Joe Cagdas , Kevin Chan, Claudia Melgarejo, Roberto Sanna, Jon Seekins

Jan 21, 2022 -

Herb Chambers Lexus of Hingham responded

We are so glad to see this positive feedback! Thank you from our entire Herb Chambers Lexus of Hingham team.

January 19, 2022

Dealership Rating

Employee Rating

My service advisor Tom Mc. is professional, knowledgeable, and consistently pleasant. I was confused about the TPMS, and how to actually locate individual turn pressures. Not only did he ta knowledgeable, and consistently pleasant. I was confused about the TPMS, and how to actually locate individual turn pressures. Not only did he take the time to explain, he demonstrated it in my vehicle! Anyone could have completed my scheduled maintenance. It’s the customer Service, from end to end, that keeps me coming back to the Lexus Hingham. More

by paul joseph

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 19, 2022 -

Herb Chambers Lexus of Hingham responded

Paul, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!