Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 48

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

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607 Reviews of Thomas McCafferty

November 18, 2021

Dealership Rating
Employee Rating

Service rep Tom is the best ! Communicates clearly on work , time frame estimates and price ! More

by kathrynjoyce47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Herb Chambers Lexus of Hingham responded

Kathryn, our team is proud to offer informative and straightforward care to our guests, and it's lovely to hear how much you appreciate it. Your confidence in the Herb Chambers Lexus of Hingham team means so much to us, and we look forward to providing you with exceptional care again down the road!

November 17, 2021

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herb Chambers, and Tom McCafferty, are always helpful & reliable. Tom follows through & keeps me posted. The work is always performed well, as promised. The valet service is fabulous! More

by mefeller23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Tom and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 12, 2021

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Employee Rating

Tom in service is always so wonderful to work with! He always tries to ensure a seemless experience for the customer. Lexus is lucky to have him! More

by Jcarrlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We strive to deliver top-notch service, and it is wonderful to hear that this was reflected in your time working with Tom. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

November 12, 2021

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Employee Rating

Very responsive and accommodating! Excellent service. Great use of loaner car. Made the service easily accessible More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

Herb Chambers Lexus of Hingham responded

Mary, thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back!

November 11, 2021

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Employee Rating

Always outstanding service. Tom McCaffrey is always a pleasure to work with and so helpful and supportive. He always explains what needs to be done and then if the service dept. find something else that More

by ccop312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Herb Chambers Lexus of Hingham responded

Thanks for leaving Herb Chambers Lexus of Hingham this great review! We appreciate the kind words about Tom. It's wonderful that he always explains things well and is helpful and professional.

November 10, 2021

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Employee Rating

Excellent service and dealing with Tom is fantastic. He is very professional.,courteous, and very caring. Everyone I dealt with was very friendly. Overall- service was excellent More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Herb Chambers Lexus of Hingham responded

Hi Carol! Thank you for taking the time to let us know about your wonderful service experience with Tom. It's great to hear that your visit went off without a hitch. Please let us know next time the Herb Chambers Lexus of Hingham team can be of service. Take care!

November 10, 2021

Dealership Rating
Employee Rating

Great experience overall. Service and parts ( especially Tom ). Over and above what what I expected. More

by Willy D.
Recommend Dealer
Yes
Nov 11, 2021

Herb Chambers Lexus of Hingham responded

What wonderful feedback, Willy! Thank you from all of us here at Herb Chambers Lexus of Hingham. We wish you safe and happy driving.

November 09, 2021

Dealership Rating
Employee Rating

Our service advisor, Tom McCafferty, is the most helpful and informative that we have ever had. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Sullivan

Nov 09, 2021

Herb Chambers Lexus of Hingham responded

David-- thanks for giving Tom a shoutout for how helpful and knowledgeable he was! From the Herb Chambers Lexus of Hingham team, thanks for your business!

November 05, 2021

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Employee Rating

Outstanding service. Tom McCafferty is a standout, always fair, efficient and knowledgeable.I go nowhere else. More

by Robert Salamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Herb Chambers Lexus of Hingham responded

Robert - Thank you for taking time to post a great review about Tom! We are thrilled to hear that he earned your loyal business with his excellent service. Enjoy your weekend!

November 05, 2021

Dealership Rating
Employee Rating

This dealership whether it is service or sales or even parts department is top rate! More

by toothjantr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Tu , Kevin Chan, Joseph Sullivan

Nov 05, 2021

Herb Chambers Lexus of Hingham responded

We love to hear that we're delivering a top notch experience for all our customers! Thanks, from the entire Herb Chambers Lexus of Hingham team

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