Thomas McCafferty | Page 9

The service to my car was great and I appreciated the concierge service. However, at the last minute someone from the dealership called me and told me I owed them another $8.00 for gas. I had driven the concierge service. However, at the last minute someone from the dealership called me and told me I owed them another $8.00 for gas. I had driven the car exactly 6 miles. Even at $4.00 per gallon, that would have paid for approximately 40 miles of travel. I expressed my dissatisfaction and the charge was removed. But it never should have been applied in the firstborn place. More

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Thank you Thomas. Good job thank you for your service. I didn’t make an appointment. But he still let me do the walk in service. Thank you. Good job thank you for your service. I didn’t make an appointment. But he still let me do the walk in service. Thank you. More

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I had routine service completed and it was done quickly and the customer service was great. and the customer service was great. More

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Always fantastic service with much attention to detail. Every person start to finish focused on the customer and service, Best dealership I’ve ever dealt with. Every person start to finish focused on the customer and service, Best dealership I’ve ever dealt with. More

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As always, the service on my Lexus was well done. Staff is very professional and great to work with. I would recommend Herb Chambers Lexus to anyone. Staff is very professional and great to work with. I would recommend Herb Chambers Lexus to anyone. More

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Clean and attractive. Welcoming. Attentive staff. Nice customer service area. Sales people not pushy. Can walk to great shopping area while waiting for service. Welcoming. Attentive staff. Nice customer service area. Sales people not pushy. Can walk to great shopping area while waiting for service. More

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Although I had an appointment because I added tasks they simply gave me a loaner for the night. Everything was fixed by the next day. So friendly and accomodating simply gave me a loaner for the night. Everything was fixed by the next day. So friendly and accomodating More

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I recently moved to MA and had my car serviced at Herb Chambers Lexus of Hingham. Everyone I spoke with in scheduling and service was courteous and helpful. The dealership is not close to my home so I wa Chambers Lexus of Hingham. Everyone I spoke with in scheduling and service was courteous and helpful. The dealership is not close to my home so I was grateful that they picked up and dropped off my car and provided a loaner. Thomas, my service advisor, explained everything clearly and made sure I understood the repairs recommended. There were no hidden costs and the pricing was fair. I got my car back in a timely manner and was very satisfied with the work and the process from beginning to end. My car was returned washed and clean inside and outside. It’s running smoothly and driving great. I am pleased to highly rate and recommend Thomas and Herb Chambers Lexus of Hingham. More

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Very pleased with service. Tom is very knowledgeable and explains what's needed in great detail Tom is very knowledgeable and explains what's needed in great detail More

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Great dealership, and service department! !! Thomas and John were… Very accommodating, and knowledgeable. Never a hassle, when you are dealing with good people. !! Thomas and John were… Very accommodating, and knowledgeable. Never a hassle, when you are dealing with good people. More

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