Thomas Montgomery | Page 18
Service Advisor
Panama City Toyota
959 West 15th Street
Panama City, FL 32401
290 Reviews
Write a Review290 Reviews of Thomas Montgomery
August 16, 2023
Thomas was very good but for the work that was done on my 4 runner wasn’t acceptable had to take it back and it was corrected and I am happy again. 4 runner wasn’t acceptable had to take it back and it was corrected and I am happy again. More
Other Employees Tagged: John Nicholson, Trey Miller
August 15, 2023
Just always outstanding service and very pleasant to work with for all of my automotive needs! with for all of my automotive needs! More
Other Employees Tagged: Joseph Overby, Chris Schmidt, Trey Miller, Matt Rowe, Patric Tansey , Alex Salazar
August 15, 2023
The turnaround time for the service was good and service agent seems quite honest. Service fee was competitive. agent seems quite honest. Service fee was competitive. More
Other Employees Tagged: Joseph Overby, Chris Schmidt, Trey Miller, Matt Rowe
August 14, 2023
Thomas always provides excellent customer service. I had a bad battery on Saturday and needed to have it replaced ASAP. He squeezed me in between other appointments and took care of it quickly. I had a bad battery on Saturday and needed to have it replaced ASAP. He squeezed me in between other appointments and took care of it quickly. More
August 12, 2023
Some service issues not completed and info in computer wrong but they fixed them. Sorta wrong but they fixed them. Sorta More
Other Employees Tagged: Chris Schmidt, Patric Tansey
August 12, 2023
I wish the waiting time was less. .. Maybe more employees to shorten the time., but they are good guys .. Maybe more employees to shorten the time., but they are good guys More
Other Employees Tagged: Joseph Overby, Chris Schmidt, Trey Miller, Matt Rowe, Patric Tansey , Alex Salazar
August 08, 2023
I have never had a problem with Panama City Toyota with appointments or anything they did tell me that they couldn’t rotate my tires no more but that’s fine too. appointments or anything they did tell me that they couldn’t rotate my tires no more but that’s fine too. More
Other Employees Tagged: Joseph Overby, Chris Schmidt, Trey Miller, Matt Rowe, Patric Tansey , Alex Salazar
August 07, 2023
I bought the car used about a year ago. The car would bounce when the brakes were applied. I took it to Toyota for a brake inspection along with other items that needed work. They said the The car would bounce when the brakes were applied. I took it to Toyota for a brake inspection along with other items that needed work. They said the brakes were good. I let it go for the time being. Last week I decided to get it taken care of. I took it in and specially told them I wanted a front brake job and rear wiper replaced. They only did the wiper and said the brakes were good. They said they couldn’t duplicate the brakes bouncing even after driving it. BULL!! They were so bad the front wheels would lock up under heavy braking on wet roads. Twice they failed to identify bad brakes. Then told me the drove it and couldn’t duplicate it. That is complete BULL. No possible way you could drive it and not feel the brake bounce. The rotors were bad. Real bad. After talking to them they ended up turning the rotors and the bounce is gone. I now have zero confidence in Toyota to diagnose any issues and I can’t trust the information they give me. They said they drove it? Untrue. No way they drove it. More
Other Employees Tagged: Joseph Overby, Trey Miller
August 07, 2023
Awesome service and delivery. Got me in and out. The service rep is as good as it gets. That's my reason for coming to Panama City Toyota. Got me in and out. The service rep is as good as it gets. That's my reason for coming to Panama City Toyota. More
Other Employees Tagged: Heather Hill, Joseph Overby, Chris Watson, Chris Schmidt, Trey Miller, Matt Rowe, Patric Tansey , Chuck Mun, Alex Salazar

