Thomas Montgomery | Page 3
Service Advisor
Panama City Toyota
959 West 15th Street
Panama City, FL 32401
290 Reviews
Write a Review290 Reviews of Thomas Montgomery
June 03, 2024
Panama City Toyota is number one for me thanks you for accepting as a customer accepting as a customer More
Other Employees Tagged: Joseph Overby, Chris Schmidt, Trey Miller, Matt Rowe
June 01, 2024
Worst service and detail I have ever gotten. Didn't clean car at all. My tire has a slice in the sidewall but when service they check off it was good.i have full warranty on my tires Didn't clean car at all. My tire has a slice in the sidewall but when service they check off it was good.i have full warranty on my tires More
Other Employees Tagged: Chris Watson
May 30, 2024
I absolutely love Panama City Toyota! This dealership has the best service and sales teams one could ask for! The service department goes above and beyond to ensure my truck it completely This dealership has the best service and sales teams one could ask for! The service department goes above and beyond to ensure my truck it completely taken care of with the appropriate service that is needed at that time! Trey Miller is an amazing advisor and always looks out for my truck to keep the service current on it! Thank you so much Panama City Toyota for the exceptional excellence to service! More
Other Employees Tagged: Chris Schmidt, Trey Miller
May 28, 2024
Can you change the TV channel in the waiting area to car/truck channel. That is what we the waiting customers all have in common is our vehicles. Plus it might motivate people to upgrade and customize t car/truck channel. That is what we the waiting customers all have in common is our vehicles. Plus it might motivate people to upgrade and customize their Toyotas and hopefully you make that sale. More
May 20, 2024
We have always received great service from Panama City Toyota. I tried a different Toyota dealer once and was not happy at all with the service that I received. PC Toyota consistently gives good customer Toyota. I tried a different Toyota dealer once and was not happy at all with the service that I received. PC Toyota consistently gives good customer service and quality work. More
Other Employees Tagged: Joseph Overby, Chris Schmidt, Trey Miller, Matt Rowe
May 13, 2024
Thomas is always friendly, professional, and helpful - I trust his recommendations and am loyal to your shop because of him and the consistent quality of service provided. trust his recommendations and am loyal to your shop because of him and the consistent quality of service provided. More
May 06, 2024
Overall a very good experience for as busy as they are. The waiting room and breakfast bar is a great touch. I had an appointment at 10 and went in to see my advisor, who asked what I was having done. I th The waiting room and breakfast bar is a great touch. I had an appointment at 10 and went in to see my advisor, who asked what I was having done. I thought that was the whole point of having an appointment. Later he came looking for me because they said the keys were not in the car, which they were. I made sure they were anyway but he came a second time and said they weren’t. I found someone outside and showed him where the keys were-in plain sight on the console. Inside there is a tv screen with customer names and advisors. My name wasn’t listed. After 2 hours I went to inquire on the status of my vehicle and asked a different technician because mine wasn’t there. I was having recall work done and he said that could take from 2 to 4 hours, without looking to see what my recall was for. I waited until my technician came back and to his credit he went back and said it would be about another 20 minutes, which it was. I waited a total of 3 hours. It would have been nice to know that before so I could arrange for transportation. About an hour after I left I get a phone call at home from someone telling me my car is ready? I said thank you. Obviously this dealership has some administrative issues to work out. More

