Thomas O'Malley
Thomas O'Malley at Ettleson Buick GMC
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Thomas O'Malley | Page 10

Pre-Owned Sales Manager

Ettleson Buick GMC

6201 South La Grange Road
Hodgkins, IL 60525

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5.0
99 Reviews

Dealership Experience

8 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

5.0

99 Reviews

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99 Reviews of Thomas O'Malley

January 05, 2019

Dealership Rating
Employee Rating

Service Anthony Lascola was great in the service department! The best service experience I’ve had since purchasing my vehicle! I can’t say enough about the More

by LYNNR1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lascola

Jan 07, 2019

Ettleson Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. -The Ettleson Cadillac Buick GMC Team

December 12, 2018

Dealership Rating
Employee Rating

Exceptional service Great experience . Follow up with calls and texts were consistent and helpful. Very thorough and work was done quickly and correctly. I Highly recomme More

by CARLO G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Kissane, Frank Amadeo , Brian Greene, Louis ?

Dec 13, 2018

Ettleson Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The Ettleson Cadillac Buick GMC Team

November 24, 2018

Dealership Rating
Employee Rating

Great hospitality The rep Anthony was great. He was so knowledgeable and hospitable, I felt as if I owed extra. The service alone was enough to make one consider Cadill More

by robertbakerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Calandriello, Frank Amadeo

Nov 25, 2018

Ettleson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. -The Ettleson Cadillac Buick GMC Team

November 06, 2018

Dealership Rating
Employee Rating

Great Always get friendly service. They take good care of people and do great work. Get you car back to you on time and give you one if you need it. More

by RAYMONDCHRISTIAN699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Greene, Allan Cieniuch

Nov 07, 2018

Ettleson Buick GMC responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -The Ettleson Cadillac Buick GMC Team

October 13, 2018

Dealership Rating

Way to long I made an appointment at 8:00am and didn’t get my car Till 11:00am, making me late for work.three hours for an oil change is way to long considering p More

by aguilarm773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 14, 2018

Ettleson Buick GMC responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Regards, Frank Amadeo General Manager 708-215-7323

October 11, 2018

Dealership Rating
Employee Rating

Friendly atmosphere & great people to deal with I leased a Buick Encore 3 years ago & my lease was ending. Tom O'Malley gave me a call to see if I wanted to lease a new vehicle and I decided at that More

by PeggyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2018

Ettleson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Ettleson Cadillac Buick GMC Team

October 05, 2018

Dealership Rating
Employee Rating

Amazing service! The attention and service of my sales rep Tom and the GM Frank was amazing! I won’t be going to any other dealer to purchase or lease a car in the fut More

by louie.aviles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank Amadeo

Oct 07, 2018

Ettleson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. -The Ettleson Cadillac Buick GMC Team

October 04, 2018

Dealership Rating
Employee Rating

Pre owned Cadillac purchase This was the first car I’ve purchased in 16 years. After I found the car on the Ettelson website my wife and I visited the dealership and we were int More

by Newcaratlast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Karen Lucas

Oct 04, 2018

Ettleson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. -The Ettleson Cadillac Buick GMC Team

September 15, 2018

Dealership Rating
Employee Rating

Communication It's not the service dept fault but there needs to some communication from them to the sales dept so problems can be fix quicker. More

by JSHOR48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Frank Amadeo , Tony Nomellini

Sep 16, 2018

Ettleson Buick GMC responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. -The Ettleson Cadillac Buick GMC Team

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