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Thomas O'Malley
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Thomas O'Malley | Page 9
Pre-Owned Sales Manager
Ettleson Buick GMC
6201 South La Grange Road
Hodgkins, IL 60525
100 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
100 Reviews
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100 Reviews of Thomas O'Malley
April 20, 2019
Service very fast Came in for an oil change with an appointment made at the last minute and got in and out fast with a car wash that I needed bad. Came in for an oil change with an appointment made at the last minute and got in and out fast with a car wash that I needed bad. More
by DRCETWINSKI
Verified CustomerOther Employees Tagged: Frank Amadeo , Shastina
Helpful 
April 14, 2019
great place to buy a car The sales staff is excellent to buy an excellent car .Tom O'Malley sold the car to me got me a fair trade in on my truck I would highly recommend thi The sales staff is excellent to buy an excellent car .Tom O'Malley sold the car to me got me a fair trade in on my truck I would highly recommend this dealership to anyone More
by chuckf77j
April 06, 2019
New car experience Everyone we dealt with worked well with us to make this SUV buying easy. Tom O’Malley was great as was Louis in instructing us on the features. Everyone we dealt with worked well with us to make this SUV buying easy. Tom O’Malley was great as was Louis in instructing us on the features. More
by HEYSTACHS1
Other Employees Tagged: Frank Amadeo , Louis- instructed us on all the features. Mark from Finance. 5 stars for each also.
March 29, 2019
Everything just flowed beautifully from start to finish. Friendly and welcoming. Tom O’Malley has made this car buying experience a great one. Not only did he go above and beyond our expectations he made us Friendly and welcoming. Tom O’Malley has made this car buying experience a great one. Not only did he go above and beyond our expectations he made us feel very comfortable with our purchase. He has a customer for life! Thanks to Tom and the whole team Ettleson Cadillac Buick GMC! More
by joss1_1
March 22, 2019
Very Helpful Tom was very helpful even after my purchase and answered all of my questions. The staff at Ettleson are one of the most helpful and friendless dealer Tom was very helpful even after my purchase and answered all of my questions. The staff at Ettleson are one of the most helpful and friendless dealerships I have worked with. More
by brookse08
Other Employees Tagged: Karen Lucas, Ettleson Buick GMC , Brian Greene
March 09, 2019
Poorest Customer Service ever. This took 8 days to reply to initial inquiry. It took 3.5 hours to complete prepaid wire transfer sale when they knew i was driving 3 hours. I then h This took 8 days to reply to initial inquiry. It took 3.5 hours to complete prepaid wire transfer sale when they knew i was driving 3 hours. I then had to request missing owners manual, navigation chip, floor mats by phone 3 times and I have not recieved after 17 days. Called yesterday and told items were ordered finally. Have also not recieved title after 3 phone calls to allow the transfer of ownership. Supposedly finally sent the title yesterday. Dealer reps avoiding helping if its not their commission. The rep (Joe) who eventually wrote up transaction paid his bills while we waited supposedly for another rep to help for an hour. Also, not a single voicemail message was responded to from anyone working here. Stay away from this dealer. Not with it before, during, or after the sale. Hope the owner reads this. Worst transaction ever!!!! More
by Matthew T
Other Employees Tagged: Joe Kendall, Karen Lucas , Angela
February 24, 2019
Efficient I received great service, early on Saturday morning. I was in and out quickly, including a car wash. Brian, my service coordinator, was patient (as us I received great service, early on Saturday morning. I was in and out quickly, including a car wash. Brian, my service coordinator, was patient (as usual). More
by Sha2019
Other Employees Tagged: Brian Greene
February 21, 2019
Excellent customer service I have utilized the Service Department for my vehicles the last 4 years. Now I have purchased my current vehicle from Ettleson. All interactions wi I have utilized the Service Department for my vehicles the last 4 years. Now I have purchased my current vehicle from Ettleson. All interactions with dealership personnel have been a positive experience with excellent customer service. More
by DB jr
Other Employees Tagged: Mike Foster, Allan Cieniuch
February 15, 2019
Very professional Service very good and I feel confident that service I am getting is top notch. Everyone is very acomidating. Plus I love that the car gets washed when Service very good and I feel confident that service I am getting is top notch. Everyone is very acomidating. Plus I love that the car gets washed whenever I am there for service. More
by denise.bozyk
Other Employees Tagged: Brian Greene
January 26, 2019
Great service Returning customer Luis and Tom very knowledgeable great experience. Handled all my paperwork and Luis went thru every feature in my new Terrain so ha Returning customer Luis and Tom very knowledgeable great experience. Handled all my paperwork and Luis went thru every feature in my new Terrain so happy and excited More
by Lucy
Other Employees Tagged: Luis
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