Thomas Pates
Thomas Pates at CarWise Gurnee

Thomas Pates

Trusted Advisor

CarWise Gurnee

6460 Gurnee Mills Circle West
Gurnee, IL 60031

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Thomas Pates

January 21, 2026

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Employee Rating

The honest advice from Thomas and Marco helped me finalize my choice quickly. Amy took care of the loan fast. Great experience with purchasing my Civic. More

by Marks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson, Marco Rivas

January 14, 2026

Dealership Rating
Employee Rating

I tested Rover, Acura, and Atlas here at once. Great friendly vibes from the whole dealership, and no pressure to buy anything immediately. Quite a positive first impression, definitely come again More

by Katerine
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

December 24, 2025

Dealership Rating
Employee Rating

Thomas walked me through every step of the trade-in process and made sure I got the answer about my car value to plan my down payment. Amy secured my loan approval quickly and at a reasonable rate. More

by Vincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

December 17, 2025

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Employee Rating

Staff was friendly and patient, I did not bought any car yet, but they were ready to assist me with any issues I have and froze the price for me for a week for the BMW X5 I liked. Great experience. Will com More

by Elizabeth
Sales Price Transparency
Recommend Dealer
Yes

November 21, 2025

Dealership Rating
Employee Rating

Thomas made selling my used Ford Escape a breeze. Friendly, helpful, and I sold it for good money. More

by Nickun
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

CarWise transparent pricing and quick service made my visit efficient. Amazing variety of SUVs and friendly team. Got first good impression visiting them for a test-drive of Honda CRV. More

by Gustav
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

Came for trade-in valuation of my Golf. Got great offer. Good place, friendly staff. More

by Tom
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

September 12, 2025

Dealership Rating
Employee Rating

Thomas helped me trade my car in with no hassle. He is friendly, patient, and very responsive. More

by Robin
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

July 22, 2025

Dealership Rating
Employee Rating

The whole team was friendly and welcoming. Amy stayed long after hours just to make sure my loan was approved. More

by Mark
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

July 11, 2025

Dealership Rating
Employee Rating

Thomas was incredibly helpful in guiding me through the car purchase process and test-drive of an unbelievable snow-white Camaro. I'm holding off on buying it despite the reasonable price because of the re More

by Bryan
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

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