Thomas Pates
Thomas Pates at CarWise Gurnee

Thomas Pates

Trusted Advisor

CarWise Gurnee

6460 Gurnee Mills Circle West
Gurnee, IL 60031

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Thomas Pates

March 05, 2026

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Employee Rating

Visited them yesterday and was impressed with how CarWise treats customers like friends, creating a welcoming environment beyond just selling cars. I asked about the Wrangler, which my uncle recommended. Tho More

by Nataly
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

February 26, 2026

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Employee Rating

Buying my first car was less daunting thanks to Thomas. He and Amy explained everything: loan details, warranties, and even maintenance tips. It makes me feel confident and ready to buy. I will come back w More

by Amy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

February 25, 2026

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Employee Rating

CarWise proved to be an excellent choice for my used Rover purchase, as they not only helped me secure a great deal but also saved me time and made me feel highly valued. More

by Teresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

February 05, 2026

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Employee Rating

Thomas showed me several SUVs within my budget and was super honest about each one. Amy’s loan approval was fast and smooth. Great service, glad to recommend. More

by Tommy
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2026

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I tested Rover, Acura, and Atlas here at once. Great friendly vibes from the whole dealership, and no pressure to buy anything immediately. Quite a positive first impression, definitely come again More

by Katerine
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

December 24, 2025

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Employee Rating

Thomas walked me through every step of the trade-in process and made sure I got the answer about my car value to plan my down payment. Amy secured my loan approval quickly and at a reasonable rate. More

by Vincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

December 17, 2025

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Employee Rating

Staff was friendly and patient, I did not bought any car yet, but they were ready to assist me with any issues I have and froze the price for me for a week for the BMW X5 I liked. Great experience. Will com More

by Elizabeth
Sales Price Transparency
Recommend Dealer
Yes

November 21, 2025

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Employee Rating

Thomas made selling my used Ford Escape a breeze. Friendly, helpful, and I sold it for good money. More

by Nickun
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

CarWise transparent pricing and quick service made my visit efficient. Amazing variety of SUVs and friendly team. Got first good impression visiting them for a test-drive of Honda CRV. More

by Gustav
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Finance Experience
Recommend Dealer
Yes

October 10, 2025

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Employee Rating

Came for trade-in valuation of my Golf. Got great offer. Good place, friendly staff. More

by Tom
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
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