Thomas Pates
Thomas Pates at CarWise Gurnee

Thomas Pates

Trusted Advisor

CarWise Gurnee

6460 Gurnee Mills Circle West
Gurnee, IL 60031

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Thomas Pates

April 27, 2026

Dealership Rating
Employee Rating

Thomas was great to work with. His patience and professionalism made my day. Traded-in old CRV to nice black Escape. Glad to recommend CarWise to my friends. More

by Snowman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

April 22, 2026

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Employee Rating

My husband traded up to a hybrid as a marriage anniversary gift for me. Thomas was supportive with the test drive, Amy handled all the paperwork with warmth, and they added a sweet bow to the hood More

by Margo
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

April 06, 2026

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Employee Rating

Chatting with Antoinette was lovely. Then Thomas came to hear my needs, and between the two of them, they offered me several SUVs. The cost and appearance of 2 vehicles caused my heart t More

by Leonel
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Antoinette Smith

March 24, 2026

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Employee Rating

Thomas helped me pick the perfect SUV for my family with 2 children. I didn’t think I’d get loan approval, but Amy made it happen. Excellent experience. More

by Maximus
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

March 05, 2026

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Employee Rating

Visited them yesterday and was impressed with how CarWise treats customers like friends, creating a welcoming environment beyond just selling cars. I asked about the Wrangler, which my uncle recommended. Tho More

by Nataly
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

February 26, 2026

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Employee Rating

Buying my first car was less daunting thanks to Thomas. He and Amy explained everything: loan details, warranties, and even maintenance tips. It makes me feel confident and ready to buy. I will come back w More

by Amy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

February 25, 2026

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Employee Rating

CarWise proved to be an excellent choice for my used Rover purchase, as they not only helped me secure a great deal but also saved me time and made me feel highly valued. More

by Teresa
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

February 05, 2026

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Employee Rating

Thomas showed me several SUVs within my budget and was super honest about each one. Amy’s loan approval was fast and smooth. Great service, glad to recommend. More

by Tommy
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Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2026

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Employee Rating

I tested Rover, Acura, and Atlas here at once. Great friendly vibes from the whole dealership, and no pressure to buy anything immediately. Quite a positive first impression, definitely come again More

by Katerine
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

December 24, 2025

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Employee Rating

Thomas walked me through every step of the trade-in process and made sure I got the answer about my car value to plan my down payment. Amy secured my loan approval quickly and at a reasonable rate. More

by Vincent
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Amy Thompson

1

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