Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 28

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

September 20, 2020

Dealership Rating
Employee Rating

Five stars for this awesome dealership.Kudos to Tom Prondzinski And Marcin Ajdukiewicz.I found some minor issues with my tires and one phone call to care everything they give me a nice loaner for a cou More

by Ginocappuccino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcin Ajdukiewicz

September 18, 2020

Dealership Rating
Employee Rating

I came in to get my car serviced. Tom Prondzinski always does an excellent job of explaining what needs to be done. When I left I was extremely confident that my car was ready to drive to Florida f More

by Remkusj
Recommend Dealer
Yes

September 17, 2020

Dealership Rating
Employee Rating

I have always had a good experience with the Lexus of Arlington service department. This time, Haresh Trivedi was my service manager and he was extremely helpful and knowledgeable. In the past, I have More

by Tom
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy

September 10, 2020

Dealership Rating
Employee Rating

Mike is very attentive and makes sure that everything is taken care of, down to the tiniest detail. The service is always done well and promptly More

by rjhill51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

September 09, 2020

Dealership Rating
Employee Rating

Tom Prondzinski went beyond the definition of providing excellent service. I had a dead car battery since the car was not used due to recent hip surgery. Tom sent someone out to jump the battery, and the More

by Joyp1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2020

Dealership Rating
Employee Rating

Very friendly and professional service . Haresh was very helpful . He explained everything very clearly. Service time was very quick as well.I highly recommend this location. I More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

September 06, 2020

Dealership Rating
Employee Rating

Tom Prondzinski makes all service visits an enjoyable Tom Prondzinski makes all service visits an enjoyable visit. He is knowledgeable and very pleasant. He takes great care of all customers.He is very More

by SOHAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2020

Dealership Rating
Employee Rating

Ed was courteous helpfulness Explained everything thoroughly And a prioritized our repairs as needed.I give him 5 stars. My experience with dealership is been excellent every time. More

by VITOLORU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb, Ed / in service

September 03, 2020

Dealership Rating
Employee Rating

Great Service!!! Thank you so much Lexis Team!!! Looking forward to see you all next time . Great clean facility always a pleasure to come here More

by BORIS_S99
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb

August 27, 2020

Dealership Rating
Employee Rating

appointment was on time people was very friendly and understanding Tom was taking care of me and my car ,he explain everything what my car needed More

by nijole.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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