Thomas Prondzinski | Page 34
Service Director
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
448 Reviews
Write a Review448 Reviews of Thomas Prondzinski
February 27, 2020
Best Experience. Mike and the Whole Service TEAM were excellent. 10 out of 10. The girl who worked at the payment counter was very friendly and kind. excellent. 10 out of 10. The girl who worked at the payment counter was very friendly and kind. More
Other Employees Tagged: Haresh Trivedi , Rob Kennedy, Tim Webb
February 21, 2020
Great service. Clean and professional facilities. Knowledgeable and helpful staff. Kept me advised about everything that needed to be done and did not pressure me to fix unnecessary things Knowledgeable and helpful staff. Kept me advised about everything that needed to be done and did not pressure me to fix unnecessary things More
February 18, 2020
Dead battery Tom “P” got right on it and was ready by 4 pm Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom is service manager have been working with Ton since 2007. Great Job Thanks Again More
February 04, 2020
Service writer was excellent and loaner car was great. I have been leasing cars from this dealership since 1999. I believe my wife and I have leased 12 cars from Arlington Lexus. Always very good service h I have been leasing cars from this dealership since 1999. I believe my wife and I have leased 12 cars from Arlington Lexus. Always very good service here. I had two recall items last year on my RX350 and also my LS500 and both were fixed the same day with a loaner car provided. It is a great convenience to provide a loaner car to me since I still have a company to run and am pressed for time. More
Other Employees Tagged: Marcin Ajdukiewicz , Mark Burdeen, Rob Kennedy
January 31, 2020
Great Service From Bob. Kennedy. Helped was Great Dealership is Great and and so is the service . People are friendly and have been a customer for 17 years now and lease every 4 years Dealership is Great and and so is the service . People are friendly and have been a customer for 17 years now and lease every 4 years More
Other Employees Tagged: Rob Kennedy, Tim Webb
January 30, 2020
A very pleasant experience I purchased a sedan from Arlington Lexus a little over four years ago and I've taken it back to them for service every 5,000 miles. They are always p I purchased a sedan from Arlington Lexus a little over four years ago and I've taken it back to them for service every 5,000 miles. They are always pleasant and professional, and have kept my car riding as good as new. Their waiting area is very pleasant. I was able to have coffee, do so work on my laptop with their wi-fi, and before I knew it, my car was ready. More
Other Employees Tagged: Haresh Trivedi , Dan Khoshaba, Tim Webb
January 27, 2020
Great service every time Great service done to my expectations every time. The team is well informed and able to meet my needs. I would recommend this dealership to anyone see Great service done to my expectations every time. The team is well informed and able to meet my needs. I would recommend this dealership to anyone seeking cars, or service. More
January 23, 2020
Service Always friendly and accommodating. Takes time to explain the service needed and answers any questions that I have. I drive a long way to go to this de Always friendly and accommodating. Takes time to explain the service needed and answers any questions that I have. I drive a long way to go to this dealership because of how I am treated. More
Other Employees Tagged: Haresh Trivedi , Edgar Martinez, Tim Webb

