Thomas Puerta Marin | Page 2

Great dealership with excellent customer service, a smooth buying process, and a friendly, professional team. Highly recommended! smooth buying process, and a friendly, professional team. Highly recommended! More

by Jobis1403 Verified Customer Verified Customer

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Thomas was great. I will say I was deceived by the finance department. I expected the out-the-door price to be $43,500, but with fees, was well over this. Also, I have I will say I was deceived by the finance department. I expected the out-the-door price to be $43,500, but with fees, was well over this. Also, I have realized several things on the truck I am not happy about (dents, dings, scratches, and broken pieces) which were never disclosed. I am a bit frustrated considering I came in specifically for the deal I saw online. More

by evan38 Verified Customer Verified Customer

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I had an absolutely outstanding experience working with Thomas Puerta. From the moment I arrived, he was professional, welcoming, and incredibly attentive to every detail throughout the entire process. He Thomas Puerta. From the moment I arrived, he was professional, welcoming, and incredibly attentive to every detail throughout the entire process. He took the time to answer all of my questions thoroughly, made sure I understood everything, and never once made me feel rushed or pressured. His knowledge, patience, and genuine commitment to providing excellent customer service made the experience smooth, enjoyable, and stress-free. What really stood out to me was how much he cared about making sure I was completely satisfied. Thomas went above and beyond to ensure everything was handled properly and kept me informed every step of the way. His positive attitude, friendly personality, and willingness to help made a lasting impression and turned what could have been a complicated process into an enjoyable one. It is rare to come across someone who combines professionalism with such a personable approach, and Thomas truly exceeded my expectations in every way. Because of the exceptional experience he provided, I would highly recommend Thomas Puerta to anyone looking for someone they can trust to deliver outstanding service. I will gladly recommend him to family, friends, and anyone else I know, and I look forward to working with him again in the future. He is an incredible asset, and anyone who has the opportunity to work with him will be in great hands I was very grateful to shake his hands! PS THANKS AUSTIN AND ROB More

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Excellent professional service… excellent customer service… good knowledge of the product..lots of. Alternatives….made. You feel. Well taken care of…. service… good knowledge of the product..lots of. Alternatives….made. You feel. Well taken care of…. More

by Cibaoraf Verified Customer Verified Customer

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Thomas was an excellent sales person to work with during my purchase. His knowledge and honesty is what sold the car my purchase. His knowledge and honesty is what sold the car More

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My car wasn't ready after spending at least 45 min in finance. I got sick of waiting and started to do the plate transfer myself until the sales rep finally showed up to finish it. My vehicle still neede finance. I got sick of waiting and started to do the plate transfer myself until the sales rep finally showed up to finish it. My vehicle still needed to be gassed up also. I never got my paperwork the day of the sale, so I emailed Nelson Reyes , he told me to check my spam folder, which also showed nothing. He never followed up. I had to go to the chat page and ask someone to help me. The dealership needs my title. I did my part by taking a picture of it and sending it to Nelson Reyes. I also put in that email to send me the correct address and or department to send it. Its been at least 4 days and I still havent heard from him. NO ! I would never buy a vehicle from this dealership again. More

by rolland1942 Verified Customer Verified Customer

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I was well cared for by Thomas and recommend this dealership and they have great inventory dealership and they have great inventory More

by martymoons Verified Customer Verified Customer

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Thomas went above and beyond to work with my credit. He didn't stop. Thanks He didn't stop. Thanks More

by tanikadampier Verified Customer Verified Customer

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Had a great experience with my recent purchase! Thomas Marin was very knowledgeable and easy to work with. He was quick to respond and even personally delivered my Pathfinder to my home, same day. Thomas Marin was very knowledgeable and easy to work with. He was quick to respond and even personally delivered my Pathfinder to my home, same day. Very easy to work with. Highly recommend. More

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Very easy to purchase our new vehicle, and Thomas was very patient with us during the entire process. very patient with us during the entire process. More

by APuerta Verified Customer Verified Customer

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