Thomas Puerta

I had a great buying experience at this dealership from Thomas Puerta, great sales person, felt like a daily member was taking care of me! Definitely recommend the dealer and Thomas! Thomas Puerta, great sales person, felt like a daily member was taking care of me! Definitely recommend the dealer and Thomas! More

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I came to the dealership to get my dream car thomas Puertas helping me out with my dream car and making it possible as well and being understanding of my situation thank you so much best sellsman thoma Puertas helping me out with my dream car and making it possible as well and being understanding of my situation thank you so much best sellsman thomas puertas ! More

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Thomas was very helpful and positive helping me acquire my dream car I am very happy with he’s customer service! my dream car I am very happy with he’s customer service! More

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The dealership provided exceptional service throughout the entire car-buying process, making everything smooth, easy, and stress-free. the entire car-buying process, making everything smooth, easy, and stress-free. More

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Thomas was great. Super friendly and made this car buying expierience just wonderful. Go see Thomas. Super friendly and made this car buying expierience just wonderful. Go see Thomas. More

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Agent Thomas Puerta made our purchase an enjoyable experience which I didn't even think was possible! He was knowledgeable, kind, and listened to all of my questions and concerns. His patience was esp experience which I didn't even think was possible! He was knowledgeable, kind, and listened to all of my questions and concerns. His patience was especially helpful and he was a pleasure to work with. Thomas is exactly the type of person you want to work with when it comes to sales. Nelson Reyes was wonderful with finance as well. Truly both wonderful people to work with and we will be referring all of our friends this way. Thank you both for making this a great experience for us. More

by Allisa Verified Customer Verified Customer

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Absolutely horrible experience and an incredibly poor way to do business. I was in the process of purchasing a BMW i4 through Nissan of Clearwater, and I had already put money down to hold the vehicle and to do business. I was in the process of purchasing a BMW i4 through Nissan of Clearwater, and I had already put money down to hold the vehicle and was making arrangements to pick it up. My understanding was that Nissan of Clearwater was acquiring the vehicle from Audi of Tampa for my deal. Despite that, the BMW i4 was sold to someone else. I cannot begin to explain how frustrating and disappointing that is. I had already committed to the vehicle, provided financial information, had financing being worked on, and made plans around picking it up. Then I found out the car was gone. Whether this came down to a communication failure, lack of coordination, or simply choosing another buyer, the end result was the same: I was left without the vehicle I had already made arrangements to purchase. That is a horrible way to treat a customer and a terrible way to conduct business between dealerships. The entire situation wasted my time, created unnecessary stress, and left me with an extremely negative impression of Audi of Tampa. I would think twice before doing business here if this is how vehicle transactions are handled. More

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Thomas was great to work with. Would recommend to my family and friends. Very polite and courteous. Would recommend to my family and friends. Very polite and courteous. More

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This was our, my wife and I’s first experience at a car dealership and the staff was such a delight and so welcoming. It was a great experience. dealership and the staff was such a delight and so welcoming. It was a great experience. More

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Thomas and Rob were absolutely amazing throughout the entire buying process. They made everything easy, answered all of my questions, and treated me with honesty and respect from start to finish. I could entire buying process. They made everything easy, answered all of my questions, and treated me with honesty and respect from start to finish. I couldn’t be happier with my truck—it was exactly what I was looking for. I highly recommend working with Thomas and Rob if you’re looking for a great vehicle and outstanding customer service. Thank you for making this such a great experience! More

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