Thomas Pundmann
Thomas Pundmann at Pundmann Ford

Thomas Pundmann

President/Dealer Principle

Pundmann Ford

2727 West Clay Street
St Charles, MO 63301

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2 Reviews
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2 Reviews

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2 Reviews of Thomas Pundmann

September 10, 2026

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Pundmann People really do care! Dealt with them 20 years ago when I bought my Fusion and they still follow the same protocol... Treat your customers right, like family. I worked wit More

by robmchink21
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Recommend Dealer
Yes

Other Employees Tagged: Steven Pundmann, Loren Stevens

Sep 11, 2026

Pundmann Ford responded

Thank you so much for taking the time to share this with us! It was such a pleasure having you here, and we wish you many happy and safe miles. We're here for any future needs, and we hope to see you again!

March 30, 2026

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12 recalls on my new vehicle and no solutions to fix them. Pitiful service and poor communication. Last recall was a fire under the hood! More

by Alanbostwick
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Recommend Dealer
No

Other Employees Tagged: Dale Brown, Tim Pundmann

Mar 30, 2026

Pundmann Ford responded

Mr. Bostwick we understand the your frustration and are sorry that we cannot get you in immediately to address the recalls on your vehicle. Unfortunately we cannot schedule you ahead of others that have had appointments booked with us for several weeks. I am not sure if mobile service had been suggested to handle some of the recalls you mentioned but that would be an avenue we could investigate. Also, you did not deal with every single one of the individuals listed on your review so review all of them negatively is not justified. If you would like to give Dale Brown a call to discuss who you dealt with please feel free, 636-946-6611.

Mar 30, 2026

Alanbostwick responded

Traded the vehicle in at a loss since that model hybrid had so many issues. The underhood fire recall was still not resolved three years later. Went back to Hyundai, which is what we traded in for your Ford model. Two years since purchase and no recalls. And service is easily scheduled within a day, since they are not constantly doing warranty work on recalls. Your poor vehicle quality makes your service team look bad and your customers look for another brand. I apologize for making your team look bad. That's on Ford and your management team.

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