Thomas Smith

Smitty is great! Very helpful in showing all the details of the car and how to access everything in system. Prompt response when contacted, which is always good cust Very helpful in showing all the details of the car and how to access everything in system. Prompt response when contacted, which is always good customer service in my book! Eman is wonderful and easy to work with. There is no hard selling, the car sells itself. Very pleased with the entire process from start to finish! Overall fantastic customer service More

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Customer Service (Mr Tony specifically) was awesome. Mr Tony has continued to follow up with me, just amazing. Even with issues with the Onstar plans, when I was getting/got suspicious with the entire d Mr Tony has continued to follow up with me, just amazing. Even with issues with the Onstar plans, when I was getting/got suspicious with the entire deal, usually everyone disappears after the check is signed, but Mr Tony did not. Even the manager was in it to win it (to the end). All dealers are suspect when you as a potential customer arrives, I was shocked and I am not easy to please. Outstanding service, they seem more excited than I was. At the time I got disappointed, they and I am figuring it was Mr Tony, and Mr Thomas handle business. Love it, just don’t have any words to describe how this ended up. I was ready, for a battle……This turned out to be an amazing experience. Problem resolutions registered off the meter. Responsive, professional, friendly, just exceeded my expectations. This car buying experience has been the first time I did not have to change my posture, very accommodating. What’s scary is that pictures online don’t do the actual vehicle justice, I advise go in and take a look. Mr Tony, Thomas, and Mr Ronnie (BABY FACE) thank you, appreciate you all. It’s all good now. Onstar came through OOHRAH!!!!!!! I can’t forget Ms Brooke and Mr Bryce….Thank you for your time and patience and the space that you gave me to get to a place that I made the decision to pull the trigger. More

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I’ve bought a lot of cars through the years and can honestly say that this dealership is truly top-notch. The entire store had a kind and welcoming attitude. People obviously like working at Findlay an honestly say that this dealership is truly top-notch. The entire store had a kind and welcoming attitude. People obviously like working at Findlay and are happy to help. More

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Best car buying experience ever! We went to several dealerships, looking for the perfect car. We had several in mind to compare. The Cadillac shined above and beyond all others. Equ We went to several dealerships, looking for the perfect car. We had several in mind to compare. The Cadillac shined above and beyond all others. Equally as impressive, were the sales people that helped us through the process. There’s a lot to learn and consider, especially if you’re going EV. Special thanks to Sal (sales), Ronnie (Finance) and Smity (Manager), for your expertise and patience. If you’re looking to upgrade your ride and purchasing experience, I highly recommend Finlay Cadillac in Henderson, NV. Easy 5 Stars! More

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