Tim Allred | Page 6

Ask for Tim We have bought many Mercedes. We love the fact that they are safe and are "user friendly" which is very important to us. Tim Allred is our salesman We have bought many Mercedes. We love the fact that they are safe and are "user friendly" which is very important to us. Tim Allred is our salesman that we always rely on to help us. He's professional and does not pressure us to buy. He's very easy to work with and he's the only car salesman we will use at MB. More

Report | Print

Great experience working with Tim & John I was loyal to Infiniti before I worked with Tim and John at Mercedes-Benz of Oklahoma City. They worked hard to get me the car that beat my expectati I was loyal to Infiniti before I worked with Tim and John at Mercedes-Benz of Oklahoma City. They worked hard to get me the car that beat my expectations with experience that also beat my expectations. I highly recommend MBOKC. More

Report | Print

ALWAYS ASSUDIOUS CUSTOMER SERVICE Mercedes Benz of Oklahoma City is always a pleasure to work with. My husband and I have been lucky enough to work with the entire dealership staff fo Mercedes Benz of Oklahoma City is always a pleasure to work with. My husband and I have been lucky enough to work with the entire dealership staff for over a decade from sales to service. The professional staff delightfully welcomes me and my entire family into the dealership each time we are there as if welcoming us into their home. Tim Allred provides meticulous expertice and ultimate perfection in ensuring our cars are ordered exactly how we prefer. Tim is straight forward and easy to work with. His love Mercedes Benz is invigorating and translates to me as incredible product knowledge. Tim is passionate that not only to you get the best vehicle for your needs but will always surprise me with providing flawless and expectation surpassing service. He spends ample time learning about me and my family to ensure we get the perfect vehicle and love that vehicle through the entire ownership experience. His kind, caring and honoring interactions makes the buying each new MB a fun process. Ron Clemonts and John Collins in financing is a true joy to work with each time. Both men create a smooth and seamless process to getting the paperwork buttoned up in order to quickly get us enjoyig our new Mercedes Benz. Josh Collins has been our service advisor all these years attending to each of the cars we have owned. Josh is wonderful at being accessible to me to ensure an easy process when bringing any of our cars in for service. Frank is always ready to go with a loaner so drop off and pick up is a breeze. Josh keeps me in the loop when any of my cars is being serviced. His suggestions have always been vital and successful to keeping our cars operating at the best performance level possible. He is spot on with tackling the correct issues and my bills are according to the estimate or less than expected. Each staff member takes pride in providing a level of service that goes beyond a basic client/dealer relationship. It is truly a family at MB OKC and from the Managers of Sales John and Service, Cecil to the drivers and ancially staff everyone knows our names and cares about providing exceptional service that exceeds expectations. The attention to every detail creates a personal customer service level that is far more than the automated car buying experiance buyers have come accustem to in the industry today. It is genuinely boutique shopping for cars and we love it. I am writing this review because even through all of the good times the dealership is even better when issues arse. Currently we are working in colaboration with the service department to handle a performance issue with a current car we have. Cecil Simms and Randy Bednar have both been actively involved with the goal clearly marked out that they care about resolution of the issue even more than I do myself. It evokes confidence knowing how much they care about things in the difficult times. It isn't easy to deal with issues with such integrity and pose. Knowing how the dealership has rolled up their sleeves and chosen to do the dirty work to ensure my husband and I are happy is remarkable. It is the moments like these that reveal the true character. The issue is a software issue which can be tricky but the resolve and patience exuded by the dealership is refreshing. I would say after over a decade of buying Mercedes Benz from MB OKC we couldn't be happy with the tremendous working relationship developed. When I read negative reviews it is unfortunate that those isolated events happen Taking a big picture reflection I would say look at the incredible time and care that goes into responding and seeking resolution. It is what MB OKC does. It is their character to exceed the clients desires. My husband and I respect and enjoy the marvel of engineering that each Mercedes Benz encompasses. Karl Benz would be proud to hang his script "The Best or Nothing" at Mercedes Benz of Oklahoma City More

Report | Print

Excellent Service Advisor & Sales Rep MB OKC is a first rate operation. Ben Marler has been my service advisor for many years. He is outstanding, personable, and honest. I trust my vehicle MB OKC is a first rate operation. Ben Marler has been my service advisor for many years. He is outstanding, personable, and honest. I trust my vehicles to his advice. I have bought 3 cars from Tim Allred. He is very knowledgable about the products he sells and is always available and helpful after the sale. More

Report | Print

Thank you Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail to value my time. More

Report | Print

Just great all the way around I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since da I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since day one and has gone over and above to help me with any issue I have. He is very thorough and informative and willing to go the extra mile to help you make the best decisions when servicing your vehicle. I appreciate him always greeting me when I pull up and taking care of whatever my issue may be. And lastly its mostly general maintenance and car detailing as my car never breaks down or has issues. What can you say...its a Benz. More

Report | Print